Director, Clinical Crisis Response – High-Acuity Care Safety

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Flourish Health

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🧘 Bem-estar

🌍 Impacto Social

💰 Seed em 2022-02

Wellness • Social Impact

A Flourish Health é uma organização de saúde mental voltada para a missão, com foco em intervenção precoce e recuperação sustentada para adolescentes e jovens adultos com doenças mentais graves. A empresa oferece serviços clínicos, guias de cuidados e funções de terapia e apoio remoto/híbrido, visando melhorar o acesso a tratamentos baseados em evidências e cuidados centrados na família. A Flourish enfatiza a prevenção do sofrimento a longo prazo, ampliando o acesso a cuidados eficazes de saúde mental e apoiando as famílias através do cuidado coordenado ao paciente e orientação.

Descrição

• Manage and supervise the Crisis Managers team day to day • Oversee all active crisis cases and make sure the right actions are being taken • Serve as the top escalation point for high-risk or complex situations • Make real-time decisions during crisis situations when needed • Ensure staff are following crisis protocols and safety procedures • Set up and maintain clear supervision systems for all crisis work • Review crisis cases after they happen and identify what went well and what needs to improve • Build and improve crisis response workflows and systems so they scale • Train and coach staff on crisis response, de-escalation, and safety planning • Partner with clinical and product teams to improve how crisis care is delivered across the platform • Provide direct patient care in crisis intervention and/or post-crisis stabilization, including brief stabilization sessions or group support, as program needs evolve. • Step in directly when needed to support high-acuity cases

🎯 Requisitos

• Independently licensed mental health clinician (PhD, LCSW, LPC, or equivalent) • Eligible for licensure across all 50 states • 8+ years of clinical experience after licensure • At least 2+ years leading or managing crisis care or high-acuity clinical teams • Experience supervising clinicians or care teams • Strong judgment in high-risk, fast-moving situations • Calm and decisive under pressure • Comfortable working in a fast-changing startup environment • Must be 18 years or older

🏖️ Benefícios

• 401(k) matching • Home office stipend • Paid time off • Medical, dental, and vision insurance