Regional Director of Operations

🕒 Julho 27

🏄 California – Remoto

🏄 California – Remote

💵 $150.000 - $180.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Flourish Research

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏥 Saúde

💊 Farmacêutico

Healthcare • Pharmaceuticals

A Flourish Research é uma rede nacional de estudos clínicos com vários sites e uma operadora de locais que conduz estudos clínicos pagos em todo os Estados Unidos. Ela oferece soluções completas de pesquisa clínica — desde estudos de fase I, os primeiros em humanos e iniciais em pacientes, até ensaios de fase II-IV — e faz parcerias com patrocinadores farmacêuticos e CROs para acelerar a execução dos ensaios utilizando sites próprios, pesquisadores experientes, tecnologia de recrutamento e acesso a populações de pacientes diversas e sub-representadas. A empresa opera dezenas de locais de clínicas em muitos estados dos EUA, especializa-se em áreas terapêuticas como cardiometabólico, oncologia, neurociência, doenças infecciosas e vacinas, e enfatiza o cuidado centrado no paciente, alta retenção e entrega de estudos com qualidade regulatória.

Descrição

• Own the regional P&L and execute against budgeted revenue, margin, and EBITDA targets with full accountability for financial performance • Drive strategic and tactical decisions to optimize regional profitability, working collaboratively with Site Directors to achieve financial objectives • Responsible for regional operational and financial metrics including budget development, monthly reporting, variance analysis, and continuous improvement initiatives • Effectively utilize financial levers to manage regional operational budgets, including fixed and variable costs, capital expenditure requests, and resource allocation • Analyze operational volume and labor staffing models across sites to determine optimal staffing requirements and efficiency opportunities • Understand clinical trial agreement budgets to identify renegotiation opportunities, prioritize Tier 1 studies (high patient volume or high per patient randomized value), and ensure appropriate protocol selection aligned with regional capabilities and strategic value • Bridge clinical operations with accounting, finance, and commercial teams to ensure alignment on financial objectives and study economics • Maintain accurate backlog forecasting and pipeline visibility to support regional revenue projections and capacity planning • Oversee bottom of funnel (BOF) conversion metrics, working with Site Directors and commercial teams to improve win rates and optimize study activation timelines • Implement plans and processes to maintain and improve productivity and profitability across all regional sites • Identify and execute operational synergies and best practice sharing across sites within the region • Develop and execute regional operational strategy in alignment with corporate objectives and the Flourish Approach • Become deeply knowledgeable about the history, operations, competitive positioning, and market dynamics of each site and the regional footprint • Provide input on regional expansion opportunities including site acquisitions, de novos, and capability enhancements • Support commercial team in feasibility assessments and strategic sponsor relationship development • Collaborate with Medical Advisory Board on regional therapeutic area strategy and KOL engagement • Partner with growth team on integration planning and execution for new site acquisitions within the region • Recruit, develop, mentor, and retain high-performing Site Directors and site-level leadership teams • Lead, coach, and engage a team of Site Directors to execute against clinical and operational strategy with clear performance expectations • Drive performance management and coaching/development objectives across the regional leadership team • Serve as the change, culture, and engagement champion for the region, partnering with HR on People and Culture initiatives • Work with the training team to develop a robust pipeline of effective leadership at the site and regional level • Utilize routines and best practices to assess performance, provide recognition, and deliver performance coaching when gaps are identified • Direct regional recruiting strategy to fulfill talent needs for short, mid, and long-term success • Foster collaboration and knowledge sharing across sites to build regional operational capabilities • Provide oversight and hold Site Directors accountable for execution of all clinical trial activities in compliance with GCP, FDA regulations, ICH guidelines, HIPAA laws, and sponsor protocols • Drive standardization of operations, systems, and processes across all regional sites to ensure consistency, efficiency, and operational excellence • Ensure Site Directors maintain structured SOPs, policies, and procedures in partnership with Quality and Risk teams • Monitor site-level performance on enrollment, retention, data quality, protocol compliance, and sponsor satisfaction metrics • Ensure continuous high-level involvement by Principal Investigators through Site Director coaching and investigator engagement • Ensure data integrity and timely submission of quality data to sponsors through effective oversight of site quality control processes • Ensure the safety of study participants through appropriate training and oversight in collaboration with Medical Advisory Board • Hold Flourish shared services functions accountable to deliver against agreed-upon service level targets, including Human Resources, Feasibility, Budgets and Contracts, Quality, Training, Information Technology, and Finance • Serve as the regional voice in corporate strategy discussions and planning processes • Escalate issues and advocate for regional needs with executive leadership and shared services teams • Partner with Quality leadership to drive regional quality metrics and audit readiness • Collaborate with IT and training teams to ensure effective adoption of systems and processes • Work with commercial team to communicate regional capacity, capabilities, and competitive positioning • Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors. • Additional duties as assigned by management.

🎯 Requisitos

• Education: Bachelor’s degree preferred or commensurate experience. • Experience: 10+ years required in clinical research, 5+ years in site leadership roles (Site Director, or RDO). • Exceptional knowledge of clinical research methods. • Strong management and leadership skills. • Demonstrated ability to collaborate and align with operations. • Excellent oral and written communication skills. • Excellent computer skills to include Office365 products. • Experience in writing and reviewing Standard Operating Procedures. • Strong problem solving, risk assessment and impact analysis abilities. • Demonstrated experience in process improvement. • Strong negotiation and conflict management skills. • Flexible and able to multi-task and prioritize competing demands. • Ability to think independently and influence when appropriate.

🏖️ Benefícios

• Health, dental, and vision insurance plans • 401(k) with a 100% employer match on the first 4% of employee contributions • Tuition reimbursement • Parental leave • Employee referral program • Employee assistance program • Life insurance • Disability insurance • Generous PTO plan covering vacation, sick, personal days and 8 paid holidays