Site Reliability Engineering Manager II

🕒 Maio 5

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $160.000 - $200.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Flywire

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

✈️ Turismo

📦 Logística

💰 $60.000.000 Series F em 2021-03

Healthcare • Travel • Logistics

Flywire é uma empresa global de pagamentos especializada em transações transfronteiriças para diversos setores, como educação, saúde e viagens. Oferece uma plataforma de pagamentos de próxima geração e uma rede global de pagamentos proprietária, permitindo que os clientes processem pagamentos em múltiplas moedas em mais de 240 países e territórios. Com soluções de software específicas por vertical, a Flywire atende às necessidades únicas de seus clientes, integrando-se perfeitamente aos fluxos de trabalho existentes. Suas soluções incluem emissão de faturas (invoicing), dashboards de gestão de pagamentos e ferramentas de comunicação com o cliente, tudo apoiado por uma equipe robusta de suporte ao cliente e ampla cobertura geográfica. Além disso, a Flywire faz parcerias com players-chave do setor, fortalecendo seu portfólio e oferecendo processamento seguro e eficiente de transações para instituições de ensino internacionais, prestadores de serviços de saúde e operadores de viagens.

Descrição

• Coordinate and support daily activities for SREs on the team and partner with their managers to determine approach for managing daily tasks • Track success on the team based on established goals and objectives • Work on issues of limited scope with the ability to find and execute solutions to routine problems • Become embedded within an Engineering team helping them navigate production excellence and advocate for best practices • Mentor team members and drive initiatives • Drive a design for a feature while understanding system-wide and architectural concerns • Understand the basic day-to-day tasks traits of a production environment and participate in on-call support • Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services • Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems • Identifies opportunities both in processes and tools to improve the overall productivity of the team • Identify great talent and excite them to join our team • Provide estimations, track progress and manage risk as well as team members' time • Participate in an on-call shift along with other disciplines to respond to incidents • Become involved in tech communities and add contributions to enhance them • Lean into our business domain and needs as well as our company vision, mission and strategy to deliver on our short and long term goals

🎯 Requisitos

• 5 years of experience within the SRE space • 2-5 years of leading or managing and developing SRE teams • Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals. • Experience with at least one programming language is required as software engineering is an important part of our work and we actively use and support many different platforms and languages • Proficient with testing techniques such TDD or BDD will be highly valued • Familiarity with the container ecosystem, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role • Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement • Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues

🏖️ Benefícios

• Competitive compensation • Employee Stock Purchase Plan (ESPP) • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media • Dynamic & Global Team (we have been collaborating virtually for years!) • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates • Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)