Construction Account Manager

🕒 6 dias atrás

🌴 South Carolina – Remoto

🌴 South Carolina – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Fortive

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2016

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Post-IPO Equity em 2020-03

Healthcare • Manufacturing • Logistics

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Manage assigned accounts and develop positive working relationships with customers and construction contractors • Serve as a subject matter expert on construction contracts, proposals, and operations • Drive client retention, renewals, upsells, and client satisfaction • Oversee project support, including scope development, material take-offs from plans and specifications, proposal review, and construction management • Manage Account Managers’ day-to-day operational processes, including contract renewals, procurement schedules, troubleshooting, and software training • Identify root causes of customer success and failures and drive process enhancements and development • Partner with internal cross-functional teams to understand customer goals and key performance metrics • Provide input on new processes and workflows • Maintain superior customer service, operational excellence, and strategic insight • Work with Finance on billing setup and invoicing • Hire and develop staff, including setting objectives and conducting performance reviews • Coach and guide team members • Participate in budget development, revenue forecasting, and profit-and-loss management • Develop annual program usage and benchmark reports with Sales and Business Operations • Deliver program reviews to clients’ senior management • Assist Sales in identifying business opportunities outside Job Order Contracting

🎯 Requisitos

• Bachelor’s degree preferred in an appropriate field of study or equivalent work experience • 3+ years of construction procurement, construction management, or general contracting experience related to healthcare construction and construction management • Knowledge of plans, deliverables, scope, and tasks • Confident communication skills and ability to work collaboratively with internal and external organizations • Relationship-focused approach with the ability to gain trust through communication, expectation setting, and completion of deliverables • Sound decision-making, analytical, and organizational skills in a fast-paced environment • Consultative approach to managing complex client relationships • Ability to prioritize multiple responsibilities and balance client deliverables across multiple projects • Working knowledge and experience preparing and processing construction bid documents • Ability to communicate effectively with team members and across the organization • Experience identifying client or staffing issues and creating effective solutions, including knowing when to escalate • Valid US driver’s license • Ability to travel 50–70% of the time within the assigned geographic area, South Carolina

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Life insurance • LTD insurance • HSA • 401(k) retirement plan • Bonus eligibility as part of the total compensation package • Reasonable accommodations for applicants with disabilities