Manager – Site Reliability Engineer

🔥 9 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $123.462 - $163.873 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Frontier Airlines

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1994

✈️ Turismo

📦 Logística

🚗 Transporte

Travel • Logistics • Transport

A Frontier Airlines é uma companhia aérea comercial de baixo custo baseada nos EUA, que opera voos de passageiros programados em rotas domésticas e algumas rotas internacionais. Oferece reserva online e gestão de viagens, um programa de fidelidade (FRONTIER Miles), serviços auxiliares (taxas de bagagem, seleção de assentos, pacotes como Discount Den e GoWild Pass), ofertas de cartão de crédito co-branded e suporte ao cliente e ferramentas de viagem. A companhia aérea enfatiza viagens econômicas, promoções e iniciativas de sustentabilidade (se posicionando como uma companhia aérea verde).

Descrição

• Lead the design and implementation of highly available, resilient, and scalable cloud platforms using AWS and cloud-native technologies • Define and execute reliability strategies, SLOs, SLIs, and error budgets across critical business services • Architect and operate Kubernetes-based platforms for containerized and microservices applications • Establish enterprise standards for reliability, availability, disaster recovery, resiliency testing, and operational excellence • Partner with software engineering, platform engineering, security, and operations teams to improve reliability and reduce operational risk • Drive DevSecOps, CI/CD automation, Infrastructure as Code, and self-service platform capabilities • Define observability standards covering monitoring, logging, distributed tracing, synthetic monitoring, and operational intelligence • Lead incident response, post-incident reviews, root cause analyses, and continuous improvement • Eliminate single points of failure through proactive reliability engineering and resilient architecture • Implement automated remediation, self-healing capabilities, and proactive alerting • Lead capacity planning, performance engineering, availability management, and scalability assessments • Optimize cloud resource utilization with FinOps and engineering teams • Evaluate AIOps, Generative AI, and intelligent automation for platform reliability • Mentor SREs, platform engineers, and software engineers • Develop executive-level reliability roadmaps, operational strategies, and platform investment recommendations • Advise executive leadership on reliability strategy, operational risk, and service resiliency • Provide technical leadership during major incidents, outages, and high-severity escalations • Support PCI-DSS, SOC 2, security governance, and operational resilience compliance initiatives • Contribute to cloud transformation, platform engineering, and application modernization programs • Provide technical leadership and operational oversight for outsourced/offshore incident management resources • Manage vendor performance, incident response execution, operational effectiveness, and adherence to service-level objectives

🎯 Requisitos

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related discipline • 10+ years of experience in software engineering, cloud architecture, infrastructure engineering, or enterprise architecture • 5+ years of hands-on AWS architecture and cloud transformation experience • 5+ years of leadership or management experience • Proven success leading large-scale cloud migrations and modernization initiatives • Experience designing and supporting highly available, mission-critical, customer-facing platforms • Deep understanding of Kubernetes, container orchestration, microservices, and distributed systems • Extensive experience with DevSecOps, CI/CD pipelines, Infrastructure as Code, and automation frameworks • Strong knowledge of Site Reliability Engineering (SRE), operational excellence, and platform reliability practices • Experience implementing cloud governance, FinOps, and cost optimization programs • Preferred: experience supporting large-scale enterprise, eCommerce, aviation, travel, SaaS, or high-volume digital platforms • Preferred: experience building internal developer platforms and platform engineering capabilities • AWS Professional and/or Kubernetes certifications preferred • Experience with AIOps, intelligent automation, and reliability analytics preferred • Knowledge of cloud networking and security, high availability and disaster recovery, performance engineering, capacity planning, observability, incident response, root cause analysis, CI/CD automation, configuration management, and reliability automation

🏖️ Benefícios

• Medical, dental and vision coverage • 401(k) retirement savings options • Paid holidays, vacation time and sick time • Travel privileges on Frontier Airlines and participating partner airlines • Buddy passes • Travel-related discounts and employee discounts on select products, services and vendors • A hybrid schedule for eligible headquarters roles based in Denver, Colorado • Business casual dress options for eligible corporate and support roles • Employee support programs and resources, including the HOPE League