Field Installation Team Coordinator

🕒 Julho 27

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $62.800 - $69.100 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

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11 - 50 funcionários

Fundada em 1963

💼 Consultoria

📣 Marketing

📚 Educação

Consulting • Marketing • Education

O GACC Midwest é a Câmara de Comércio Americana Alemã do Meio-Oeste dos Estados Unidos, servindo como um ponto de contato crucial para empresas alemãs e americanas no meio-oeste dos Estados Unidos. Com sede em Chicago e filiais em Detroit, Denver, Minneapolis e Milwaukee, apoia uma rede de empresas através de uma variedade de serviços, incluindo assistência para entrada no mercado dos EUA, coaching intercultural e consultoria em desenvolvimento de negócios. A câmara está envolvida em iniciativas significativas como parcerias de clima e energia e o avanço dos sistemas de educação dual. Facilita conexões de negócios transatlânticas e oferece eventos de networking, programas de treinamento e assistência para visto, trabalhando para estimular o crescimento econômico e a cooperação entre a Alemanha e os Estados Unidos.

Descrição

• Develop, optimize, and publish weekly work schedules for all field installation teams. • Analyze and verify installer availability, qualifications, and geographic location to optimize weekly job completion rates. • Assign installation teams based on OEM certifications and geographic location. • Optimize travel and route efficiency where practical. • Balance installers travel across multiple states or regions. • Coordinate installation timing with equipment delivery, rigging, and site readiness. • Assign crew vehicles and other resources. • Independently monitor schedule changes, and update stakeholders. • Identify and resolve scheduling conflicts, coverage gaps, last-minute changes, and rebalance schedules. • Communicate work assignment details, schedule updates, and project changes to the operations administrative team. • Contact installation teams to dispatch and confirm work assignments. • Serve as primary planning contact for installation team scheduling and communicate current updates. • Escalate scheduling conflicts and resource shortages without delay. • Handle basic resource planning such as rental car reservations, cancellations, and communication to the installation teams. • Resolve schedule overlapping, installer absences, and urgent customer re-scheduling requests without delay. • Update the internal dispatch system with accurate job status and relevant notes. • Embrace company values and work with other team members to accomplish company goals. • Maintain highest level of confidentiality of all company, personnel, and business interaction matters. • Compliance with applicable business processes and all quality and EHS plans. • May be required to perform other duties as necessary.

🎯 Requisitos

• Minimum 2-3 years in field dispatch, logistics coordination, workforce planning, or other relevant experiences. • Proficiency with dispatch platforms or other workforce management tools and software. • Strong analytical skills with the ability to collect, organize, evaluate, and display data. • Geographic planning, workload balancing, and workforce utilization experience. • Proficiency in Excel, data visualization tools, ERPs, and other operational systems. • Exceptional verbal and written communication skills for managing remote workforce schedules. • Ability to make quick, logical decisions under tight time constraints. • Strong multi-tasking skills with extreme attention to logistical details. • Precision work with a strong ability to maintain attention to details. • Stress tolerance and adaptability to a fast-paced environment. • Collaborative mindset with the ability to communicate effectively with a diverse group of team members, leadership, and other entities.