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Aftercare Consultant

🕒 Outubro 30

🐊 Florida – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💼 Consultor

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Gateway Services Inc.

Gateway Services Inc.

1001 - 5000 funcionários

🏥 Saúde

👥 B2C

☁️ SaaS

Healthcare • B2C • SaaS

<Gateway Services Inc. > A Gateway Services Inc. é a maior provedora de serviços pós-falecimento de pets na América do Norte, operando uma rede de mais de 150 instalações gerenciadas localmente e atendendo tutores de pets e parceiros veterinários em todos os Estados Unidos e Canadá. A empresa fornece serviços de cremação, memorial, apoio ao luto e serviços relacionados para famílias, além de adquirir e formar parcerias com provedores regionais que compartilham valores semelhantes. A Gateway também desenvolveu o Paws e-Track, um sistema proprietário de rastreamento online e gerenciamento de pedidos utilizando escaneamento de código de barras, que é disponibilizado para clínicas afiliadas para otimizar o processamento de serviços pós-falecimento de pets.

Descrição

• Manage and grow an established portfolio of veterinary partnerships • Conduct regular customer visits, strategic business reviews and service consultations • Identify opportunities to expand existing customer relationships • Understand each customer's business and recommend solutions supporting their success • Partner with Business Development Managers to ensure seamless onboarding of new customers • Build and maintain customer activity using CRM technology • Achieve or exceed customer retention, revenue growth and activity objectives • Represent Gateway at veterinary conferences, networking events and industry trade shows • Manage assigned territory with autonomy while collaborating with sales and operations professionals • Travel approximately 80–90% throughout the assigned territory, including veterinary hospitals, customer locations, conferences and networking events • Occasionally work evenings or weekends for conferences and industry events

🎯 Requisitos

• 3+ years of account management, customer success or consultative B2B sales experience • Proven success building and growing long-term customer relationships • Experience managing a geographic sales territory • Strong communication, presentation and consultative selling skills • Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms • Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset • Valid driver's licence and willingness to travel throughout the assigned territory • New employees must successfully pass the E-Verify employment verification check

🏖️ Benefícios

• Competitive compensation with performance incentives • $800/month vehicle allowance • Comprehensive benefits package • Ongoing coaching, development and career growth • Business expense reimbursement • Company laptop and mobile technology • Medical, Dental and Vision coverage • 401(k) Retirement Savings Plan with employer matching contributions • Company-paid Life Insurance • Company-paid Long-Term Disability • Employee Assistance Program and Gateway CarePath • Health Savings Account option for eligible High Deductible Health Plan participants • Flexible Spending Accounts • Pet Insurance • Paid vacation and company holidays

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