ITIL Automation – Orchestration Engineer

Vaga não está no LinkedIn

🕒 Maio 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $144.500 - $195.500 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👷🏻‍♀️ Engenheiro

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General Dynamics Information Technology

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1954

🔒 Cibersegurança

🤖 Inteligência Artificial

Defense • Cybersecurity • Artificial Intelligence

A General Dynamics Information Technology é uma empresa na vanguarda da inovação tecnológica, oferecendo uma ampla gama de serviços, incluindo consultoria, modernização digital e serviços de aplicações. A empresa atua fortemente na implementação de soluções relacionadas a Inteligência Artificial (IA), Cloud Computing, Cybersecurity, High-Performance Computing (HPC) e tecnologias quânticas. A GDIT é comprometida em apoiar os setores governamental e de defesa, fornecendo serviços críticos para a missão, como logística e gestão da cadeia de suprimentos, inteligência e segurança interna. A empresa também prioriza práticas de contratação diversas e inclusivas e promove ativamente o bem-estar dos colaboradores. Por meio de suas soluções de aceleração digital e do uso pioneiro de tecnologias emergentes, a GDIT busca impulsionar as missões das agências e enfrentar desafios tecnológicos complexos.

Descrição

• streamline and modernize service delivery across ITSM platforms • design automations, integrate systems, and build orchestration workflows that accelerate mission outcomes and reduce operational friction across Defense programs • Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.) • Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines • Develop reusable automations that reduce toil and improve service quality across the enterprise • Collaborate with service owners to translate ITIL processes into actionable automated workflows • Implement orchestration that connects infrastructure, applications, and support systems • Contribute to broader modernization initiatives by standardizing automation best practices

🎯 Requisitos

• 8 + years of related experience • US Citizenship Required • Strong experience with ITSM platforms (ServiceNow preferred) • Hands‑on experience building automations, REST integrations, and workflow orchestration • Solid understanding of ITIL processes and service management fundamentals • Strong scripting skills (Python, JavaScript, PowerShell) • Experience integrating cloud platforms, monitoring tools, and CI/CD systems • Ability to work across teams to define automation needs and deliver practical solutions • Candidate must possess active SECRET clearance, and the ability to obtain TOP SECRET/SCI. • Batchelors and 8 years of progressive work experience.

🏖️ Benefícios

• medical plan options, some with Health Savings Accounts • dental plan options • vision plan • 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match • full flex work weeks where possible • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness • additional 10 paid holidays per year • Paid Family Leave program providing a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees • short and long-term disability benefits • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance