Senior Services Engineer

Vaga não está no LinkedIn

🕒 Ontem

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Switzerland Global Enterprise

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1927

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

Switzerland Global Enterprise é uma plataforma nacional que oferece suporte às empresas na Suíça para promover seus produtos e serviços em mercados internacionais. A organização oferece diversos serviços, incluindo orientação para entrada em mercados, oportunidades de networking e informações sobre regulamentações de comércio exterior, ajudando as empresas suíças a expandir-se com sucesso e prosperar globalmente.

Descrição

• Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. • Impacts departmental operations and responsible for planning/execution. • Deliver high-quality project execution to ensure strong customer satisfaction. • Address customer concerns and issues in a timely and professional manner. • Perform installation, configuration, customization, and upgrades of APM solutions based on customer requirements. • Provide technical support for APM projects throughout implementation. • Update standard system architecture based on customer-specific needs. • Develop technical design specifications aligned with project requirements. • Leverage standard product capabilities, promote standardization, limit customization, and maximize reuse of existing solutions. • Create work breakdown structures and estimate effort for standard technical activities. • Gather and document business and application requirements through stakeholder discussions. • Support understanding of business processes and translate requirements into structured documentation. • Collaborate with Project Managers and Services Consultants to scope application changes in line with change management processes. • Work closely with Product Development, Commercial teams, customers, partners, and integrators as needed. • Contribute throughout the full project lifecycle to support design decisions, functionality, budget, timeline, and customer expectations.

🎯 Requisitos

• Bachelor’s degree or equivalent • Minimum 6 years’ experience in client-facing consulting focused on technical configuration using databases, .NET code development or software implementations. • Software skills in software analysis, design, methodology, and architecture • Programming experience in software development with Microsoft Visual Studio / Development tools. • Experience working with Databases like SQL and Oracle with good exposure on DDL, DML commands along with Stored Procedures. • Experience with basic database administration like Restoring, Backup for both SQL and Oracle. • Able to master the different delivery methodologies (i.e. Iterative, Waterfall, and Agile) and apply them on the assigned projects. • Strong spoken and written English language skills. • Can lead small project (1-3 team members) team to achieve the desired technical outcome. • Familiar in utilizing Lean methodology.

🏖️ Benefícios

• Relocation Assistance Provided: Yes