Lead Gulfstream Systems Support Engineer

🕒 Maio 30

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GE Aerospace

SiteLinkedInTodas as Vagas

10.000+ funcionários

🚀 Aeroespacial

⚡ Energia

Aerospace • Energy • Engineering

A GE Aerospace é uma fornecedora líder mundial de motores a jato e turboélice, além de sistemas integrados para aeronaves comerciais, militares, executivas e de aviação geral. A empresa é dedicada a avançar na aviação sustentável por meio do desenvolvimento de motores de aeronaves eficientes, compatíveis com combustíveis alternativos, e colabora com a indústria para promover a inovação e segurança no voo.

Descrição

• Part of a global field support team acting as technical focal and liaison for all customer and program requirements • Develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer’s locations • Troubleshoot, investigate and drive resolution to determine when parts are returned to OEM • Assist Product Support Engineers (PSE) with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals • Manage consignment stock levels and logistics at Customer location • Deliver on-the-job training to the Customer • Provide regular reports on the status of on-site integration testing and system performance to the programme team and be the onsite first point of escalation for any issues that arise • Build and maintain strong long-term relationships with customer at all levels • Manage cost control, quality, and operations-oriented customer communications • Comply with import and export regulations in accordance with business and government legislation relating to data sharing, communication and technical discussions • Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices

🎯 Requisitos

• Bachelor's degree (in aeronautical, electrical engineering, or mechanical engineering preferred) from an accredited college or university and 3+ years of experience in a field support role, project management, or systems engineering (or a minimum high school diploma / GED with an additional 4+ years of experience) • Ability to support the customer during off-hours • Significant experience in a broad base Aerospace industry or Aviation products • Skilled in the theory and operation of defined systems, able to test and repair products and test equipment • Skilled in the presentation of technical information both verbal and written, adapting material for the target audience • Skilled/expert in analysing and identifying or proposing solutions to problems using a wide range of data and analytical tools • Skilled/expert regarding customer requirements, translating them into clear deliverables • Ability to manage multiple priorities and tasks simultaneously • Core competence in Microsoft Office applications, particularly Excel, Power Point, and Outlook

🏖️ Benefícios

• Healthcare benefits include medical, dental, vision, and prescription drug coverage • Access to a Health Coach from GE Aerospace • Employee Assistance Program provides 24/7 confidential assessment, counseling and referral services • Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions • Access to Fidelity resources and planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability insurance • Life insurance • Paid time-off for vacation or illness