Operations Coordinator

🕒 Junho 6

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

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GE HealthCare

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1892

💊 Farmacêutico

Healthcare • Medical Technology • Pharmaceuticals

A GE HealthCare é líder em cuidado de precisão, dedicada a oferecer tecnologias inovadoras e soluções integradas que elevam a qualidade dos serviços de saúde. Como empresa independente, tem foco em diagnóstico por imagem, ultrassom e TI em saúde, capacitando profissionais de saúde e melhorando os desfechos dos pacientes por meio de tecnologias médicas avançadas e soluções de cuidado personalizado. Com investimento significativo em pesquisa e desenvolvimento (P&D), a GE HealthCare busca transformar a área da saúde, tornando os hospitais mais eficientes e as terapias mais precisas.

Descrição

• Drive the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts. • Responsible for timely and accurate billing of customers for contract and non-contract services. • Work within all related systems Legacy and Support Central to manage and complete all work. • Handle all types of work submitted into the department. • Maintain install database accuracy by supporting field team and external customers via phone and email. • Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues. • Effectively manage and prioritize various projects with minimal supervision. • Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams. • Complete all planned Quality & Compliance training within the defined deadlines.

🎯 Requisitos

• Associate degree in Business Administration, Finance, Marketing or related discipline and minimum one year of customer service experience; or a High School diploma/GED and five or more years of customer service experience. • High proficiency in Microsoft Office Suite products (e.g., Word, Outlook, Excel, Access). • Minimum two years' experience working with Microsoft Excel. • Ability to communicate using local language. • Strong focus on customer care and satisfaction. • Demonstrated ability to work under pressure and to meet deadlines and commitments.

🏖️ Benefícios

• Health insurance • Professional development • Competitive compensation • Relocation Assistance Provided