Growth Operations Associate

🕒 Outubro 10, 2025

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Genesis Orthopedics & Sports Medicine

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2000

🏥 Saúde

🍽️ Alimentos e Bebidas

💼 Consultoria

Healthcare • Food & Beverage • Consulting

A Genesis Orthopedics & Sports Medicine é uma prestadora de serviços em ortopedia que oferece um portfólio abrangente, incluindo cirurgia ortopédica, fisioterapia e atendimento de urgência para lesões esportivas. Com múltiplas unidades em toda Chicago, a Genesis se orgulha de fornecer atendimento acessível e de alta qualidade, tendo tratado mais de 40. 000 pacientes e recebido mais de 90% de avaliações cinco estrelas. A empresa utiliza tecnologias médicas avançadas, como exames de ressonância magnética (RM) e injeções de Plasma Rico em Plaquetas (PRP), e também oferece serviços de fisioterapia virtual para garantir que os pacientes alcancem os melhores resultados em saúde.

Descrição

• Improve and streamline internal workflows to drive operational efficiency across departments. • Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics. • Develop, document, and standardize operational processes and best practices. • Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth. • Conduct market research and data analysis to support strategic planning and business decisions. • Monitor performance metrics and deliver insightful reports and recommendations. • Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients. • Maintain and strengthen relationships with referral sources, partners, and external stakeholders. • Track outreach efforts and performance, providing data-driven insights to optimize strategies. • Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals. • Provide regular updates on project progress, roadblocks, and key milestones to stakeholders. • Coordinate and schedule meetings, events, and stakeholder follow-ups. • Assist with other growth-related tasks and special projects as needed.

🎯 Requisitos

• Strong organizational and analytical skills • Excellent communication and teamwork abilities • Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus) • A proactive and solutions-oriented mindset, fueled by a passion for healthcare innovation • Education: Bachelor’s degree in business, healthcare administration, operations, or a related field. • Experience: A minimum of 2 years in operations, business development, or a comparable role. • Experience in the healthcare or medical industry is highly desirable. • Skills: Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools. • Outstanding communication and interpersonal skills. • Strong organizational skills and ability to multitask effectively. • Analytical thinker with a focus on solving problems and enhancing processes. • Capable of working both independently and as part of a dynamic team. • Preferred: Familiarity with Lean Six Sigma or other process improvement methodologies.

🏖️ Benefícios

• Supportive Team – Be part of a compassionate and professional healthcare team that values collaboration. • Competitive Compensation – Enjoy a strong base salary with opportunities for performance-based bonuses. • Career Growth – Access pathways for professional development and advancement within our innovative practice. • Meaningful Impact – Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone.