Go Live Engineer

🕒 Junho 9

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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Nerdio

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🏢 Corporativo

☁️ SaaS

💰 Series B em 2022-12

Enterprise • SaaS • Cloud Computing

Nerdio é uma empresa especializada em simplificar operações e otimizar custos em ambientes de TI corporativos, com foco especial em Microsoft Azure, Windows 365 e Microsoft Intune. Seus produtos, Nerdio Manager for Enterprise e Nerdio Manager for MSP, oferecem recursos robustos de automação que reduzem o tempo de gerenciamento e os custos operacionais para provedores de serviços gerenciados (MSPs) e empresas. As soluções da Nerdio são projetadas para ampliar a eficiência de TI em setores como serviços financeiros, educação, governo e saúde, com forte ênfase em segurança, experiência do usuário e redução de custos no Azure. Reconhecida pela Microsoft como parceira líder em inovação, a Nerdio ajuda organizações a implantar e administrar desktops virtuais e ambientes em nuvem com eficiência.

Descrição

• You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners. • Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers) • Help Nerdio partners with their first several account implementations • Assist fellow Nerdio Support Engineers with trouble tickets and problem solving • Collaborate with technical team members to maintain, design, and enhance current tools and processes • Contribute to technical knowledge base and documentation • Contribute to the creative process of product enhancements and new features • Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.

🎯 Requisitos

• Prior AVD deployments • Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS) • Excellent troubleshooting skills • Fast-paced mentality and able to make decisions quickly • Works with a sense of high urgency • Comfortable with and able to work and deliver excellent results within short cycle times • Comfortable working with highly technical customers • Tolerates with a high degree of uncertainty and change • Experience conducting technical product demos • Experience with virtualization technologies, preferably Azure Virtual Desktop • Microsoft networking and applications (i.e., Active Directory, Exchange, SQL, Terminal Services) • Firewalls, VPNs, and TCP/IP networking • Shared storage systems (i.e., SAN, NAS) • Project management and planning experience • High degree of empathy and creativity with end users/partners • Competent understanding of networking layers and resources

🏖️ Benefícios

• Competitive Base + Incentive Plan • Stock Options • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible Paid Time Off......including your birthday off!