Lead Customer Fulfilment Leader

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GE Vernova

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Develop forecasts for third-party Steam Turbine repair demand aligned with network capacity and demand • Allocate customer demands to appropriate third-party repair shops based on needs and capacity • Collaborate with regional CPM, Sales, SI&OP, commercial, operations, sourcing, and stakeholder teams • Oversee repair job intake, data entry, pipeline monitoring, weekly S&OE rhythm, and backlog status • Manage repair demand logistics, shipments, order commitments, and customer promise dates • Serve as primary contact for customer inquiries, complaints, issues, and regional escalations • Lead issue-resolution strategies and take action on delivery-cycle and on-time-delivery challenges • Drive customer fulfilment KPIs and communicate results and initiatives • Develop supply plans and manage Line of Balance inputs • Support third-party suppliers by managing backlog, balancing workloads, and optimizing processes • Oversee short-cycle orders, reduce processing time, and minimize backlog • Lead LEAN projects and standardize, simplify, and integrate systems and processes

🎯 Requisitos

• Bachelor’s degree in mechanical engineering or a related field • Minimum of five years of technical or planning experience in the power industry • Experience in Services and Customer Order and Fulfilment / Material Management • Strong repairs or technical background focused on Steam Turbine and related technologies • Strong understanding of key business drivers and work-process improvement • Strong project and stakeholder management skills • Strong interpersonal skills • Strong oral and written communication skills • Analytical mindset and problem-solving ability • Proficiency with Microsoft Excel, Word, Outlook, and database tools • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefícios

• Professional development opportunities • Competitive compensation • Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program • GE Vernova Retirement Savings Plan • 401(k) matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Discretionary annual bonus eligibility