Gateway Engineering & Support Engineer – Payload SME

🕒 Março 28

⚜️ Louisiana – Remoto

⚜️ Louisiana – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🦅 Patrocina Visto H1B

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Globalstar

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1991

📡 Telecomunicações

🔧 Hardware

☁️ SaaS

Telecommunications • Hardware • SaaS

A Globalstar é uma empresa global de comunicações via satélite que fornece conectividade por satélite e híbrida satélite-terrestre, dispositivos e serviços de plataforma para rastreamento de ativos, segurança de pessoal, comunicações remotas/de emergência e telemetria IoT. A empresa oferece conectividade de rede de satélites de órbita baixa (LEO), chipsets e modems de satélite embutíveis, hardware de consumo e industrial (mensageiros SPOT, rastreadores IoT) e um conjunto de software/plataforma (Realm Enablement Suite) para gerenciamento de dados, mapeamento e telemática habilitada por IA (Inteligência Artificial). A Globalstar atende clientes comerciais e governamentais nos setores de transporte, energia, marítimo, agricultura, silvicultura e segurança pública para permitir conectividade sempre disponível onde a rede celular é inacessível.

Descrição

• Support monitoring and analysis of Gateway and Payload system performance • Assist with troubleshooting and resolution of operational incidents and service interruptions • Work with engineering, reliability, and operations teams to analyze operational data and identify performance improvements • Support installation, integration, testing, and verification of new Payload systems • Help maintain technical documentation, procedures, and operational guides • Lead in proactive system performance tracking and reporting for Payload systems • Assist with software validation and product testing activities • Lead root cause analysis and corrective action recommendations • Participate in cross-training initiatives and technical knowledge sharing • Support a shared on-call rotation as experience and training progress

🎯 Requisitos

• Bachelor’s degree in electrical engineering, aerospace engineering, or a related technical discipline • Foundational understanding of RF principles and satellite communications concepts • Ability to interpret technical data and documentation • Willingness to learn and develop technical expertise in satellite systems • Familiarity with RF Test equipment • Strong analytical and problem-solving skills • Ability to work collaboratively in a team-based environment • Excellent organizational skills with attention-to-detail • Proficiency with Microsoft Office • Familiarity with NetSuite • Experience in RF, satellite communications, aerospace, or telecommunications (preferred) • Familiarity with Linux-based operating systems (preferred) • Experience with data analysis tools (e.g., MATLAB, Python, Excel, or similar) (preferred) • Knowledge of Software Defined Radios (SDRs) or FPGA concepts (preferred)

🏖️ Benefícios

• Work/Life Balance: Paid Time Off • Paid Holidays • Financial Benefits: 401(k) Plan with Company Match • Employee Stock Purchase Program • Voluntary and Company Paid Group Life Insurance • Short- and Long-Term Disability Insurance • Medical FSA • Dependent Care • Competitive Salaries • Health & Wellness: Health Insurance • Dental Insurance • Vision Insurance • Employee Assistance Program • Comprehensive and Interactive Wellness Program