Bilingual Insurance Representative

🕒 6 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🔒 Seguros

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GM Financial

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1992

💸 Finanças

👥 B2C

🤝 B2B

Finance • B2C • B2B

GM Financial é a empresa cativa de financiamento automotivo da General Motors, fornecendo financiamento de veículos de varejo e comercial, leasing e serviços relacionados a consumidores, concessionárias, frotas e investidores. A empresa oferece pré-qualificação, ferramentas de gestão de contas e pagamento móvel, financiamento de veículos elétricos, serviços de término de leasing, soluções de empréstimo comercial e para frotas, e produtos para investidores (GM Financial Right Notes), apoiando operações de financiamento tanto de consumidores quanto de empresas.

Descrição

• Selling and/or servicing General Motors Insurance policies while ensuring compliance with company policies and procedures, state and federal laws. • Provide quotes to customers and convert them to long-term General Motors Insurance customers. • Assisting customers with their post-sales questions and policy changes via a variety of contact methods. • Proactively partnering with internal business partners, team leaders, and managers to resolve complex customer issues. • Expected to perform any tasks assigned as business needs require.

🎯 Requisitos

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) • Advanced knowledge and understanding of General Motors Insurance products, systems, policies, and procedures • Must embrace company principles and demonstrate understanding of OnStar Insurance and GM Financial’s culture • Ability to influence customers during selling and servicing transactions by providing a consultative, educational, and friendly experience • Excellent interpersonal, written, and oral communication skills which includes exceptional active listening skills • Strong analytical and problem solving skills with an action-oriented mindset • Ability to work independently and use sound judgment in relation to handling customer inquiries and complaint resolution • Proactively manage time while balancing assigned accounts/tasks with minimal supervision • Strong ability to navigate and use multiple applications/systems effectively to resolve customer requests and/or inquiries • Ability to type a minimum of 40 words per minute • Proven interpersonal skills with a high degree of professionalism and the ability to interact with customers, leaders, peers, and senior management • Fluent in English and Spanish. • Must hold current Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State or be able to obtain within 30 days of start date required. • 0-2 years of customer service experience preferred

🏖️ Benefícios

• Remote work options • Potential growth opportunities