Lead Engineer – Platform Performance, Reliability

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HighLevel

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

☁️ SaaS

🤝 B2B

💰 Series A em 2021-11

SaaS • Marketing • B2B

HighLevel é uma plataforma all-in-one de marketing e vendas criada para ajudar empresas a crescer e ter sucesso. A solução consolida diversas ferramentas de marketing em um único lugar, oferecendo recursos como captura de leads por meio de landing pages, pesquisas, formulários e calendários, além de ferramentas de nutrição de leads via mensagens automatizadas em múltiplos canais, incluindo telefone, SMS, e-mail e redes sociais. A HighLevel oferece soluções personalizáveis, como agendamento online de compromissos, campanhas de follow-up multicanal e gestão de pipeline. Além disso, as empresas podem criar sites, funis e landing pages com o construtor de páginas intuitivo. A HighLevel permite integração com sistemas existentes via API e oferece uma plataforma de membros para construção de comunidade e gestão de cursos. Voltada para profissionais de marketing, a plataforma disponibiliza opções de white label para que as empresas possam aplicar sua própria marca ao software. Com uma abordagem de desenvolvimento orientada pela comunidade e suporte premiado, a HighLevel tem como foco capacitar as empresas a otimizar suas operações e aumentar a eficiência de marketing.

Descrição

• Improve performance and reduce latency: • Come up with architectural planning for implementing new features around custom objects • Diagnose and remove bottlenecks in backend services, APIs, and message flows • Profile Node.js services (CPU, heap, event loop) and rewrite hot paths for efficiency • Strengthen platform reliability: • Improve resilience via batching, caching, pooling, concurrency controls, and backpressure • Harden services against cascading failures and dependency slowness • Establish rate-limiting, queueing, and circuit-breaker patterns that scale under load • Optimize database queries, indexing strategies, denormalization, and read/write paths • Collaborate on infrastructure & operations: • Work with SRE and Infra teams on autoscaling, capacity planning, quotas, and workload efficiency • Contribute to runtime configuration improvements (GKE, Node.js, Redis, Pub/Sub, Firestore, ClickHouse) • Participate in performance incident reviews and drive actionable root-cause fixes • Build long-lasting performance frameworks: • Define best practices for high-performance microservices, distributed patterns, and observability • Create reusable performance tooling, dashboards, and profiling workflows • Mentor engineers on writing scalable code, interpreting metrics, and designing reliable services

🎯 Requisitos

• 7+ years of backend engineering experience focused on large-scale systems. • Strong experience with Node.js internals (event loop, memory model, async behavior) • Proficiency in diagnosing performance issues using CPU/heap profilers, tracing, and metrics • Solid understanding of Microservices, Distributed systems, High-throughput APIs, Caching strategies, Queuing/Backpressure patterns & Rate limiting/load balancing • Experience with MongoDB, Postgres/MySQL, Firestore, Redis, ClickHouse, or similar DBs • Familiarity with Kubernetes, GCP/AWS, and observability tooling (Grafana, Prometheus, OpenTelemetry) • Possess strong communication skills & are able to explain bottlenecks clearly without finger-pointing • A mindset that treats every millisecond, query, and allocation as something to optimize thoughtfully.

🏖️ Benefícios

• EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. • #LI-Remote #LI-HB1