Software Development Engineer III, CRM - Bulk Import

🕒 Maio 5

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HighLevel

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

☁️ SaaS

🤝 B2B

💰 Series A em 2021-11

SaaS • Marketing • B2B

HighLevel é uma plataforma all-in-one de marketing e vendas criada para ajudar empresas a crescer e ter sucesso. A solução consolida diversas ferramentas de marketing em um único lugar, oferecendo recursos como captura de leads por meio de landing pages, pesquisas, formulários e calendários, além de ferramentas de nutrição de leads via mensagens automatizadas em múltiplos canais, incluindo telefone, SMS, e-mail e redes sociais. A HighLevel oferece soluções personalizáveis, como agendamento online de compromissos, campanhas de follow-up multicanal e gestão de pipeline. Além disso, as empresas podem criar sites, funis e landing pages com o construtor de páginas intuitivo. A HighLevel permite integração com sistemas existentes via API e oferece uma plataforma de membros para construção de comunidade e gestão de cursos. Voltada para profissionais de marketing, a plataforma disponibiliza opções de white label para que as empresas possam aplicar sua própria marca ao software. Com uma abordagem de desenvolvimento orientada pela comunidade e suporte premiado, a HighLevel tem como foco capacitar as empresas a otimizar suas operações e aumentar a eficiência de marketing.

Descrição

• Own the full lifecycle of CRM Bulk Import: orchestration workers, the external-import read proxy, mapping layers, and the integration seam with downstream HighLevel services • Design and evolve the import pipeline — Pub/Sub topics, Trigger and Import workers, batch hydration, and ID-mapping in Redis — for correctness and throughput • Build and scale stateless proxy services (NestJS) that talk to third-party CRM REST APIs (HubSpot today; Salesforce, Pipedrive, Zoho next) with Bearer-token auth, pagination, batch reads, and rate-limit handling • Tackle distributed systems concerns: idempotent imports, retries, partial-failure resumption, dedup, fair-use across tenants, and backoff against upstream rate limits • Keep the integration layer CRM-agnostic: clean client abstractions, mappers, app-id resolution, and a guard/interceptor seam that stays untouched as new CRMs land • Design the import data contracts — raw vs mapped response modes, camelCase transform rules, exclusion lists — and keep them stable for worker callers • Improve performance and reliability of large imports (millions of records per run) through batching, paging, parallelism, and smart write-side fan-out • Ship end-to-end when needed — including UI changes in Vue (import progress, error reporting, mapping setup) — without blocking on cross-functional handoffs • Instrument the system: traceIds, structured logs, metrics, and SLOs that make import behavior legible across bulk-actions, external-import, and oauth-api • Drive incident response, postmortems, and the engineering hygiene that keeps a high-traffic, third-party-dependent product healthy

🎯 Requisitos

• 4+ years building and operating production backend systems at scale • Strong fundamentals in distributed systems, async workers, queue/topic-based architectures, and API design • Hands-on experience with Node.js (NestJS preferred) or Go in production • Track record of owning services end-to-end — design, build, deploy, on-call • Experience integrating with third-party REST APIs: OAuth flows, pagination, rate limits, retries, and error mapping • Comfort working independently in ambiguous problem spaces with high ownership • Solid grasp of scalability, performance, and reliability trade-offs

🏖️ Benefícios

• EEO Statement: • The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. • We encourage you to review our Privacy Policy before submitting your application