Patient Education Liaison, PEL

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🕒 Junho 24

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $165.000 - $189.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

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Praxis

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2002

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Praxis é uma empresa dedicada a conectar pacientes com oportunidades significativas de ensaios clínicos. Com foco na criação de programas de recrutamento personalizados, a Praxis utiliza uma variedade de ferramentas especializadas e vasta experiência em diversas áreas terapêuticas para garantir que alcancem os pacientes certos em todo o mundo. Estabelecida em 2002, a empresa enfatiza a importância do engajamento do paciente e utiliza insights sofisticados de dados para aprimorar a jornada do paciente na pesquisa clínica.

Descrição

• Serve as the primary field-based educational resource for patients and caregivers, providing disease and therapy education and guiding them through onboarding and treatment initiation. • Build trusted relationships with patients and families while supporting treatment readiness and helping them navigate the patient journey. • Proactively identify and address access-related barriers that may delay therapy initiation, partnering with provider offices, specialty pharmacies, patient support services, and internal stakeholders to facilitate resolution. • Monitor patient progression through onboarding and access processes, serving as a trusted resource for complex cases and escalating issues as appropriate. • Develop strong relationships with healthcare providers and office staff, educating them on patient support resources, onboarding processes, and available access solutions. • Partner closely with Market Access, Patient Services, Medical Affairs, Commercial, Specialty Pharmacy, and other stakeholders to address patient needs and improve the patient experience. • Share field insights and identify trends that inform patient support strategies, process improvements, and best practices. • Participate in launch readiness activities, field initiatives, and special projects that support successful therapy initiation and patient outcomes. • Maintain accurate documentation, analyze territory performance, and take ownership for achieving patient support goals.

🎯 Requisitos

• Bachelor's degree. • Typically 8+ years of experience working as a clinical educator, reimbursement specialist, patient services professional, nurse educator, rare disease specialist, or related healthcare field. • Demonstrated experience supporting patients through complex access and reimbursement pathways. • Demonstrated experience independently managing complex patient access and reimbursement situations. • Strong understanding of insurance and the access process, specialty pharmacy distribution models, prior authorizations, appeals, and financial assistance programs. • Proven ability to influence outcomes across providers, specialty pharmacies, patient support services, and internal cross-functional stakeholders. • Experience serving as a trusted resource, mentor, trainer, or informal leader within a field-based organization. • Excellent communication, presentation, and relationship-building skills. • Ability to travel extensively throughout assigned geography (approximately 50–75%).

🏖️ Benefícios

• 99% of the premium paid for medical, dental and vision plans • Company-paid life insurance • AD&D • Disability benefits • Voluntary plans to personalize your coverage • 401(k) contributions matched dollar-for-dollar up to 6% • Long-term stock incentives • Employee stock purchase plan (ESPP) • Discretionary quarterly bonus • Flexible wellness benefit • Generous PTO • Paid holidays • Company-wide shutdowns