Account Manager

Vaga não está no LinkedIn

🕒 Setembro 9

🗽 New York – Remoto

infoinfo

💵 $80.000 - $100.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of GovDash (YC W22)

GovDash (YC W22)

11 - 50 funcionários

💼 Consultoria

📦 Logística

🎖️ Defesa

Consulting • Logistics • Defense

A GovDash é uma plataforma autônoma de IA que auxilia contratantes do governo com captura, desenvolvimento de propostas, gestão de contratos e muito mais—em um único lugar.

Descrição

• Become a product expert across GovDash’s platform for capture, proposal development, and contract management workflows • Take handoff of newly converted accounts from Onboarding and build relationships with daily users and executive sponsors • Own renewals, surface risks early, and communicate value before renewal dates • Identify and close expansion opportunities as teams, use cases, and contract volume grow • Monitor adoption and provide account-level training for new users, workflow changes, and new features • Drive upsell of credits and new modules • Conduct multiple daily customer sessions through Microsoft Teams to train customers, run workflows live, assist with migrations, and answer questions • Run regular business reviews tied to customer success criteria • Share customer feedback and issues with product and engineering teams and manage tickets • Maintain accurate CRM records

🎯 Requisitos

• 2+ years in account management, customer success, another post sale role at a software company, or equivalent experience in another customer facing role • 2+ years of proposal development and capture experience • Track record of owning renewals and finding expansion inside an existing book of business • Familiarity with government contracting, GovDash products, and the problems they solve for customers • Strong analytical mindset and ability to read usage data to understand account health and create action plans • Excellent communication and interpersonal skills with ability to explain complex concepts simply • Ability to operate autonomously amid ambiguity, frequent context switching, multiple customer accounts, and prioritization • Exceptional organizational skills • Prior experience in startups, exposure to AI or SaaS, prior GovCon experience, and hands-on AI workflow automation experience are nice to have

🏖️ Benefícios

• Performance based commission plan • Equity in a fast growing start up • Health, dental, vision insurance • 401K & company match • Paid time off and holidays • A collaborative and supportive team culture • Flexible remote work arrangements

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