Account Manager

🕒 Março 27

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Goway Travel

Goway Travel

501 - 1000 funcionários

Fundada em 1970

👥 B2C

🛍️ Comércio Eletrônico

B2C • eCommerce

A Goway Travel é uma empresa de viagens e operadora de turismo que planeja e vende férias personalizadas, excursões acompanhadas, experiências com guia privado, cruzeiros boutique, viagens de trem e viagens em grupo personalizadas em mais de 115 países. A empresa conecta os clientes a especialistas dedicados em destinos que criam roteiros personalizados com acomodações elevadas, geralmente de 4 a 5 estrelas, e guias locais. A Goway atende principalmente viajantes de lazer individuais e em grupo através de reservas online, cotações personalizadas e apoio de consultores de viagem.

Descrição

• Maximize revenue within your portfolio of preferred partner accounts • Build and maintain strong relationships with assigned accounts at both head office and travel advisor levels • Develop and execute strategic marketing plans for all key accounts • Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets • Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities • Accurately document all sales-related activities in Goway’s CRM (Salesforce) • Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates • Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required • Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues • Participate in special projects on an ad hoc basis • Represent Goway at national shows, conferences, and events

🎯 Requisitos

• Minimum of 3 years B2B travel industry experience in a similar role • University degree preferred • Strong contracting and negotiation abilities • Excellent analytical and problem-solving skills • Proven ability to meet deadlines and manage multiple tasks • Capable of working both independently and collaboratively within a team • Outstanding verbal and written communication skills • Exceptional customer service orientation • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) • Excellent command of written and spoken English • Willingness and ability to travel up to 50% of the time, both domestically and internationally.

🏖️ Benefícios

• Competitive salary accompanied by performance incentives • Paid personal days for when life calls for them • Your birthday off each year • Generous paid time off including three weeks of vacation and six personal days • Continuous learning and industry-leading training • Exclusive perks and discounts on worldwide getaways

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