Incentive Compensation Systems Manager

🕒 Agosto 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $144.000 - $173.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 2%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Grafana Labs

501 - 1000 funcionários

Fundada em 2014

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

Enterprise • SaaS • Artificial Intelligence

Grafana Labs é uma empresa especializada em tecnologias e soluções de observabilidade open source. Ela oferece um conjunto abrangente de ferramentas para logs, métricas, tracing e gerenciamento de perfis (profiling), com produtos como Grafana, Loki, Tempo e Mimir. Seus recursos são projetados para ajudar empresas a visualizar, monitorar e gerar alertas a partir de dados de diversas fontes, oferecendo capacidades como detecção de anomalias, análise de causa raiz e gestão de SLOs (Service Level Objectives) com insights de IA/ML. A Grafana Labs disponibiliza soluções em nuvem e autogerenciadas, ideais para observabilidade de infraestrutura, aplicações e frontend. Além disso, sua plataforma suporta integração com diversas fontes de dados, como Prometheus e OpenTelemetry, tornando a empresa uma referência em observabilidade e monitoramento de infraestrutura.

Descrição

• Map current-state workflows across incentive compensation plan administration, calculation, approvals, and payout • Identify and prioritize manual, repetitive, or error-prone process steps • Design and build automated workflows, integrations, and tooling for data pulls, reconciliations, approval routing, and exception handling • Own and configure Xactly ICM instances, including Incent and Connect • Configure calculation rules, plan logic, and workflows in Xactly • Identify and deploy AI tools and LLM-driven agents for exception detection, data reconciliation, plan document review, and common compensation questions • Partner with Incentive Compensation, Finance & Strategy, People Ops, Revenue Operations, and IT/Data teams on system integration • Establish documentation, standard operating procedures, and controls for systematized processes • Create a repeatable continuous-improvement cadence for retiring manual work • Translate incentive compensation process needs into system requirements and system constraints into practical recommendations • Support urgent ad-hoc requests during payout cycles while systemizing longer-term fixes • Report to the Senior Manager, Incentive Compensation

🎯 Requisitos

• 5+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems/process improvement role • Experience in a fast-paced technology or SaaS business highly preferred • Demonstrated track record of systematizing manual, broken, or inefficient processes by building solutions • Hands-on SQL experience and comfort querying and reconciling data across systems • Hands-on experience building automated workflows using scripting, workflow/RPA platforms, or ICM systems such as Xactly, CaptivateIQ, Varicent, or SPIFF platforms • Comfort standing up lightweight tools or integrations when off-the-shelf options fall short • Familiarity with CRM systems such as Salesforce, HRIS, data warehouses such as BigQuery, and compensation management platforms such as Xactly • Strong communication skills and ability to translate operational needs into systems requirements and process changes • Understanding of quotas, accelerators, SPIFFs, and payout timing • Experience in a high-growth SaaS, cloud, or open-source company preferred • Proven success working in globally distributed, remote-first organizations across multiple time zones preferred • Experience with Model Context Protocol (MCP) server ingestion or AI skills/agents for incentive compensation automation is a bonus

🏖️ Benefícios

• Restricted Stock Units (RSUs) • 100% remote work and global remote culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Empowered, high-trust teams • Approachable and transparent leadership

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