Project Manager

🕒 Maio 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $85.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Granicus

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1999

🏛️ Governo

☁️ SaaS

📋 Conformidade

Government • SaaS • Compliance

A Granicus é uma empresa de tecnologia focada no governo que fornece uma Government Experience Cloud e uma gama de serviços digitais para agências locais, estaduais, federais, de educação e de distritos especiais. Seus produtos incluem plataformas de engajamento e comunicação, nuvens de serviço e operações (para licenças, registros, solicitações de serviço/311), gerenciamento de reuniões e agendas, sites/CMS, ferramentas de conformidade e um Agente de Experiência do Governo com tecnologia AI para oferecer autoatendimento 24 horas por dia, 7 dias por semana. A Granicus ajuda organizações do setor público a modernizar a prestação de serviços, aumentar o engajamento dos cidadãos, automatizar fluxos de trabalho e melhorar a eficiência operacional.

Descrição

• Manage complex mission driven projects for public sector clients • Own the project scope, timeline, and budget • Responsible for coordination of cross-functional teams to best serve Granicus customers • Oversee quality assurance, execution, delivery, reporting and contract compliance for all project deliverables • Leverage company standard processes and tools for executing, tracking, and billing projects • Serve as an innovator to strengthen the value of Services projects and to expand offerings • Provide expertise as a trusted advisor to internal resources, customers and partners • Maintain proactive approach to executing customer initiatives, anticipating customer needs and guiding decisions based on data and best practices • Partner with and consult Sales and Customer Success and other internal teams in pursuit of Services opportunities • Provide feedback to sales and support functions on project execution in retrospective meetings where applicable to adjust proposal and process changes on future projects • Survey and analyze customer satisfaction of projects delivered by department • Enlist internal stakeholders to help navigate within a customer organization and manage escalations

🎯 Requisitos

• Minimum of 3 to 5 years’ experience overseeing complex projects • Experience managing projects and working with distributed/remote teams • Have experience and/or enthusiasm for public service, citizen engagement, legislative processes, and communication • Commitment to maintain and exceed Granicus’ standard of excellence in project management, deliverables and personnel • Enjoy managing simultaneous projects in a fast-paced environment • Ability to satisfy project and client objectives and achieve consistently high customer satisfaction feedback • Demonstrated project management experience, or any equivalent combination of education and work experience • This role requires willingness to travel up to 20% of the time for client immersions • Proficient use of CRM solutions (Salesforce preferred) • Proficient use of project management solutions (Wrike preferred) • Proficient use of Microsoft Office solutions (Word, Excel, PowerPoint) • Possess superior communication (oral and written) and analytical skills.

🏖️ Benefícios

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.