Solutions Operations Lead

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $149.000 - $248.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Guidehouse

10.000+ funcionários

Fundada em 2018

💰 Grant em 2023-02

Consulting • Digital Services • Public Sector

A Guidehouse é uma consultoria global que oferece serviços de consultoria, digitais e gerenciados nos setores comercial e público. Ela é projetada para apoiar indústrias como segurança nacional, serviços financeiros, saúde, energia e infraestrutura. A Guidehouse colabora com líderes para navegar na complexidade e impulsionar mudanças transformacionais que impactam o futuro. Sua expertise abrange análise de dados, tecnologias digitais, gestão de riscos e mais, com forte ênfase em sustentabilidade e inovação.

Descrição

• Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. • Oversee the provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and application environments across development, test, pre-production, and production. • Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. • Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. • Lead the design, implementation, and optimization of DevSecOps pipelines and deployment automation using tools such as AWS CDK / Terraform/Cloud Formation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. • Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. • Establish secure, scalable, and auditable CI/CD processes that support rapid delivery while maintaining strong quality controls and release discipline. • Define and oversee deployment strategies, environment promotion processes, release readiness standards, and change control procedures. • Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. • Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. • Lead remediation planning and operational risk reduction efforts to improve the organization’s security and compliance posture. • Support ATO-aligned operational activities, control implementation, and readiness documentation, as applicable. • Lead and mentor a team of DevSecOps, cloud, and platform engineers, fostering a culture of accountability, collaboration, continuous improvement, and technical excellence. • Provide direction for operational priorities, issue resolution, automation efforts, and deployment support activities across the team. • Collaborate with engineering, architecture, networking, application, and security stakeholders to align operations with delivery timelines and enterprise standards. • Communicate operational status, technical risks, recommendations, and improvement opportunities clearly to both technical and non-technical stakeholders. • Develop and maintain high-quality operational documentation, including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. • Define and track operational KPIs, deployment metrics, service health indicators, and compliance-related measures to support transparency and informed decision-making. • Identify opportunities to improve reliability, security, efficiency, and team performance through process refinement, tooling enhancements, and automation. • Support business continuity, disaster recovery, and operational readiness planning across supported solutions and environments.

🎯 Requisitos

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. • Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. • Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). • Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. • Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. • Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. • Strong experience with Infrastructure as Code (IaC), Terraform or CloudFormation or AWS CDK, for provisioning and managing cloud infrastructure. • Strong experience building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. • Strong understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. • Experience implementing and supporting security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. • Experience with system logging, monitoring, alerting, dashboards, and operational observability to support reliability and incident management. • Strong scripting and automation skills using Python, Bash, or similar languages. • Demonstrated ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid enterprise environments. • Strong written and verbal communication skills, with the ability to work effectively across engineering, security, operations, and executive stakeholders.

🏖️ Benefícios

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Parental Leave • 401(k) Retirement Plan • Group Term Life and Travel Assistance • Voluntary Life and AD&D Insurance • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts • Transit and Parking Commuter Benefits • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Care.com annual membership • Employee Assistance Program • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

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