Business Analyst II, Production Operations

🕒 Maio 21

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Guild Mortgage

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1960

💸 Finanças

🏠 Imobiliário

Finance • Real Estate

A Guild Mortgage é uma financiadora de hipotecas e prestadora de serviços de empréstimos dos Estados Unidos que oferece uma ampla gama de produtos e serviços de financiamento imobiliário para consumidores e parceiros de negócios. A empresa oferece hipotecas para compra e refinanciamento, incluindo programas convencionais, FHA, VA, USDA, jumbo, renovação, construção, hipotecas reversas, HELOCs e programas especiais com assistência para entrada. A Guild Mortgage opera em todo o país através de agências locais e consultores de crédito, apoia os mutuários com serviços e gerenciamento de contas online, e faz parcerias com construtores, agentes imobiliários, agentes de título e correspondentes.

Descrição

• The Business Analyst plays an important role in the organization by performing several activities related to the company’s business analysis functions. • The role is primarily responsible, under intermittent supervision, for eliciting, analyzing, validating, specifying, verifying, and managing the real needs of project stakeholders, including customers and end users from cross-functional departments. • The Business Analyst serves as the conduit between the business and the Information Systems software development team through which requirements flow for medium to complex projects. • Interface with various Operations and Technology partners to ensure smooth Production rollouts and ongoing operations. • Be proactive with vendors and monitoring releases. • Maintain knowledge in requirements gathering and documentation experience with Mortgage Loan Origination Systems (LOS) preferred. • Provide technological solutions for supported production systems. • Partner with the project sponsor and other Business Analyst(s) to document project objectives. • Analyze scope of project in order to identify project stakeholders. • Elicit project requirements using interviews, document analysis, viewpoints, etc. • Write project requirements specifications and business rules according to standard templates; use natural language to simply, clearly, unambiguously, and concisely convey specifications. • Accurately define quality attributes and constraints. • Enter, manipulate, and report on business rules stored in commercial requirements management tools (Project Management Database, Wiki, etc.); maintain version control system throughout the project and when developing technical close-out documentation. • Establish and implement effective testing strategies to appropriately assess final programming changes; work with other Business or Systems Analysts to identify cross impacts of final programming changes to other areas. • Document system changes in short narrative or diagram overviews including all business rules, use cases, and test scripts. • Decompose high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail. • Represent requirements using alternative views via flowcharts, diagrams, or scenarios where appropriate; participate in business justification and the prioritization of proposed requirements. • Discover and implement ways to reuse requirements across projects.

🎯 Requisitos

• Bachelors Degree directly related to the position or equivalent, required. • Minimum four years experience programming/system analysis business process or project management required. • Relevant experience in mortgage lending and/or consumer lending technology; Experience in mortgage operations segment is highly preferred. • Experience leading /working with teams in agile setting, managing backlog/release plan, writing and collaborating on epics and user stories strongly preferred. • Experience in leading or participating in business process improvement initiatives. • Experience working with XMLs and knowledge of APIs as it pertains to web services and vendor integrations highly desired. • Analytical skills and a demonstrated talent for scrutinizing complex work processes and streamlining them for increased output. • Modeling skills necessary to represent requirements information in graphical forms that augment textual representations. • Understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice. • Excellent verbal and written communication required; able to effectively manage communication with multiple stakeholders. • Demonstrated ability to interview subjects, facilitate group discussions, gather information, and report on results. • Strong proficiency with Microsoft Office, JIRA, SharePoint, collaborative cloud-based programs, and third-party task management software applications required. • Ability to work under pressure, in a fast-paced, data-driven environment. • Ability to organize and manage multiple priorities simultaneously. • Self-motivated, with the ability to work independently with a strong attention to detail.

🏖️ Benefícios

• medical insurance • dental insurance • vision insurance • life insurance • AD&D • LTD • 401(k) with employer match