Marketing Representative

Vaga não está no LinkedIn

🕒 Setembro 30

🌺 Hawaii – Remoto

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💵 $17 / hora

⏰ Tempo Integral

🟢 Júnior

🎯 Marketing

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Hilton Grand Vacations

Hilton Grand Vacations

10.000+ funcionários

Fundada em 1992

💼 Consultoria

📣 Marketing

✈️ Turismo

💰 Post-IPO Debt em 2024-11

Consulting • Marketing • Travel

<Hilton Grand Vacations> Hilton Grand Vacations é uma empresa de hospitalidade e propriedade de férias que desenvolve, gerencia e comercializa propriedades de resort e programas de timeshare/club sob a marca Hilton. A empresa oferece experiências e serviços de férias voltados para o consumidor em todo o mundo, e recruta para cargos em atendimento ao cliente, call centers, marketing, vendas e estágios, enquanto enfatiza o desenvolvimento de carreira e igualdade de oportunidades de emprego.

Descrição

• Proactively contact guests through outbound calls and email prior to arrival. • Promote and book qualified Hilton Grand Vacations resort preview and timeshare tour appointments. • Recommend and assist with booking tours, activities, excursions, events, and approved vacation experiences. • Build rapport and create excitement around each guest's upcoming travel plans. • Manage assigned lead lists and achieve daily outbound call expectations. • Maintain accurate documentation and call dispositions within company systems. • Promote HGV Ultimate Access events and approved offerings. • Collaborate with leadership to resolve guest concerns and deliver exceptional service. • Maintain compliance with all company policies, procedures, and quality standards.

🎯 Requisitos

• Validated experience in tours and activities sales or concierge services, with a demonstrated track record of meeting or exceeding sales and booking goals. • Minimum 1 year of customer service experience in hospitality, retail, call center, or similar customer-facing environment. • Strong interpersonal guest relations and etiquette skills. • Excellent verbal and written communication skills. • Ability to multitask, balance priorities, and work effectively in a fast-paced environment. • Ability to work independently, apply critical thinking, and collaborate successfully in a team setting. • Computer literacy and ability to learn customer service software applications and tools. • Must be able to work all days and shifts, including weekends and holidays. • High School Diploma/GED • Previous sales-related call center experience and/or timeshare marketing experience preferred. • Previous knowledge of Salesforce applications or similar CRM experience preferred. • Thorough understanding of the local area, including restaurants, sightseeing, locations, directions, and optional tours/activities preferred.

🏖️ Benefícios

• Day One Medical Coverage: Medical, dental, and vision insurance starting your first day. • Generous Paid Time Off: Vacation, sick time, and paid parental leave. • 401(k) with company match • Life insurance • Employee stock purchase program • Tuition reimbursement for job-related degrees and certifications • Team Member discounts, travel programs, and resort benefits • Commission and bonuses governed by a compensation plan • Work-life balance and family-friendly benefits

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