Platform Engineer

🕒 Junho 15

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏗️ Engenheiro de Plataforma

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HHAeXchange

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2008

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Private Equity Round em 2021-09

Healthcare • Consulting • Logistics

HHAeXchange é uma solução abrangente de software para cuidados domiciliares que conecta diferentes partes interessadas na indústria de cuidados domiciliares, incluindo prestadores, programas estaduais de Medicaid, organizações de cuidado gerenciado (MCOs) e cuidadores. Oferece uma plataforma que garante eficiência, comunicação, transparência e conformidade na gestão de serviços de cuidados domiciliares. Com ferramentas para EVV (Electronic Visit Verification), faturamento, folha de pagamento, agendamento e um aplicativo móvel para cuidadores, o HHAeXchange melhora os resultados do cuidado e a eficiência operacional. A plataforma é segura e escalável, integrando várias funções de negócios para melhor visibilidade e eficiência, e é projetada para apoiar iniciativas de cuidados baseados em valor. O HHAeXchange visa simplificar a prestação de serviços de cuidados domiciliares, reduzir erros e melhorar as experiências dos cuidadores.

Descrição

• Own availability, latency, and performance targets for AI platform services and data infrastructure running on AWS • Design and implement monitoring, alerting, and observability frameworks across the platform stack • Lead incident response, root cause analysis, and post-mortem processes for platform-level outages or degradations • Define and track SLOs/SLAs for core platform primitives including RAG pipelines, agent orchestration services, and model access layers • Proactively identify reliability risks and drive engineering improvements before they become production issues • Build and maintain runbooks, disaster recovery procedures, and operational documentation • Design, build, and maintain CI/CD pipelines for AI platform components, data pipelines, and internal applications • Own infrastructure-as-code (IaC) practices across the team using tools such as Terraform or AWS CDK • Manage and optimize AWS environments including ECS, Lambda, S3, RDS, Redshift, API Gateway, and related services • Implement and enforce security, compliance, and cost optimization best practices across AWS infrastructure • Automate deployment, scaling, and configuration management to reduce manual operational overhead • Partner with AI Platform Engineers to containerize and operationalize AI services and agent frameworks • Support Data & AI Engineers with environment management, access controls, and deployment tooling for Polaris and data pipeline infrastructure • Serve as the operational backbone for the AI platform team – ensuring engineers can ship and iterate quickly without being blocked by infrastructure concerns • Contribute to our “factory model” vision by making deployment and reliability a repeatable, scalable capability rather than an ad hoc function

🎯 Requisitos

• 3+ years of professional experience in a DevOps, SRE, or platform engineering role • Hands-on AWS experience required – AgentCore, Bedrock, ECS, Lambda, S3, RDS, Redshift, CloudWatch, IAM, VPC, and related services • Experience with infrastructure-as-code tools such as Terraform or AWS CDK • Strong CI/CD experience with tools such as GitHub Actions • Experience with containerization and orchestration (Docker, ECS, or Kubernetes) • Familiarity with AI/ML infrastructure patterns – model serving, vector databases, pipeline orchestration (strongly preferred) • Experience with observability and monitoring tooling (Datadog, CloudWatch) • Prior experience in a SaaS environment • Strong verbal and written communication skills with ability to collaborate across technical and non-technical stakeholders • Self-starter with a proactive approach to identifying and resolving infrastructure risk before it impacts delivery • Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.

🏖️ Benefícios

• competitive health plans • paid time-off • company paid holidays • 401K retirement program with a Company elected match • other company sponsored programs