Staff Software Engineer, Subscription and Membership Platform

🕒 Julho 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $190.000 - $230.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of hims & hers

hims & hers

201 - 500 funcionários

Fundada em 2017

🏥 Saúde

💼 Consultoria

📣 Marketing

Healthcare • Consulting • Marketing

A Hims & Hers é uma plataforma de saúde 100% online que fornece atendimento personalizado e consultas para saúde sexual, crescimento capilar, perda de peso, cuidados com a pele e saúde mental. Com mais de 2 milhões de assinantes, a Hims & Hers conecta pacientes a profissionais de saúde licenciados, oferecendo medicamentos prescritos e suporte contínuo entregues diretamente em suas casas. A plataforma tem como objetivo tornar o atendimento médico acessível, econômico e discreto, garantindo que os usuários possam gerenciar seu tratamento convenientemente através de um aplicativo.

Descrição

• Lead the design and architecture of scalable full-stack solutions aligned with product requirements • Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment • Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization • Provide mentorship on best practices, design patterns, and coding standards • Advocate for team technical needs within the broader engineering organization • Participate in product discovery and validation through prototypes and experiments • Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience • Drive strategic technical decisions to improve security, scalability, and performance • Break down complex projects into actionable tasks • Establish and enforce consistent coding and testing standards • Initiate efforts to reduce technical debt and enhance workflow efficiency • Implement tools and processes for monitoring, incident response, and performance optimization • Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs • Analyze metrics and user feedback to continuously improve the platform • Maintain thorough technical documentation • Conduct code reviews and facilitate knowledge-sharing initiatives

🎯 Requisitos

• 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role • Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS) • Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL) • Demonstrated ability to optimize web service metrics (speed, reliability, etc.) • Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc • Excellent problem-solving skills and the ability to think critically and strategically • Strong communication and collaboration skills, with the ability to work effectively across teams • Capable of prioritizing multiple projects in order to meet goals without management oversight • Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)

🏖️ Benefícios

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats

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