HireHawk
11 - 50 funcionários
💼 Consultoria
📦 Logística
📣 Marketing
Consulting • Logistics • Marketing
A HireHawk é um serviço de recrutamento especializado na formação de equipes globais rigorosamente validadas para empresas, reduzindo significativamente os custos de contratação em até 80%. Oferece uma solução completa que abrange planejamento, sourcing, vetting, contratação, gestão de folha de pagamento (payroll) e compliance, tudo pensado para simplificar o processo de hiring. A HireHawk também foca em otimizar a experiência do candidato com triagens abrangentes, sourcing rápido e pacotes de remuneração competitivos, garantindo que cada contratação atenda às necessidades específicas de seus clientes.
Customer Service Representative – Logistics, B2B
🕒 Outubro 3
🇲🇽 México – Remoto
💵 $1.300 - $1.400 / mês
⏰ Tempo Integral
🟡 Pleno
🟠 Sênior
💝 Suporte ao Cliente
👻 Score fantasma 0%
🗣️🇺🇸🇬🇧 Inglês obrigatório
De onde vem esta vaga
Publicada na página de carreiras da HireHawk, não em um site de vagas
Vista pela primeira vez pelo Remote Rocketship Outubro 3
Ainda aberta no site da HireHawk. Verificada 2 dias atrás.
HireHawk
11 - 50 funcionários
💼 Consultoria
📦 Logística
📣 Marketing
Consulting • Logistics • Marketing
A HireHawk é um serviço de recrutamento especializado na formação de equipes globais rigorosamente validadas para empresas, reduzindo significativamente os custos de contratação em até 80%. Oferece uma solução completa que abrange planejamento, sourcing, vetting, contratação, gestão de folha de pagamento (payroll) e compliance, tudo pensado para simplificar o processo de hiring. A HireHawk também foca em otimizar a experiência do candidato com triagens abrangentes, sourcing rápido e pacotes de remuneração competitivos, garantindo que cada contratação atenda às necessidades específicas de seus clientes.
Descrição
• Enter and review sales orders accurately, ensuring customer, product, pricing, and order information is complete before processing • Validate customer pricing against price sheets, product costs, freight charges, warehouse costs, and other relevant information • Identify pricing, cost, margin, and order discrepancies before they create downstream operational or customer issues • Perform basic business calculations involving percentages, costs, margins, multiplication, and division to verify order accuracy • Investigate information that appears incorrect or inconsistent rather than processing it without question • Escalate discrepancies and proactively communicate with appropriate team members to reach a resolution • Maintain high accuracy while efficiently handling significant volumes of order and operational data • Support customer inquiries professionally through email as knowledge of the business grows • Gradually handle occasional inbound and outbound customer calls after learning the company’s products and processes • Learn the company’s logistics, order management, pricing, and operational workflows well enough to recognize issues
🎯 Requisitos
• Previous customer service, customer-facing, or operational support experience • Advanced English proficiency across speaking, writing, and reading • Strong numerical skills and confidence working with percentages, costs, margins, multiplication, division, and basic business calculations • Excellent accuracy and attention to detail when comparing orders, prices, costs, spreadsheets, and other business data • Ability to recognize unusual or incorrect figures and investigate them before proceeding • Professional written communication skills and confidence asking questions or raising concerns when information is unclear • Experience in accounting, banking, finance, order processing, or another numbers- and data-intensive environment is nice to have • Experience entering or reviewing high volumes of sales orders or transactional information is nice to have • Previous exposure to logistics, warehousing, freight, or supply chain operations is nice to have • Experience working with spreadsheets, order management platforms, ERP systems, or similar business software is nice to have • Previous experience communicating with U.S.-based customers or teams is nice to have
🏖️ Benefícios
• Structured onboarding and support for professionals working remotely
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