Software Engineering Manager – Reliability Engineering, Store Systems

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🕒 6 dias atrás

🏄 California, Colorado, +5 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🎰 Nevada – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

💵 $140.000 - $240.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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The Home Depot

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1978

🏗️ Construção

📦 Logística

🛒 Varejo

💰 Debt Financing em 2007-07

Construction • Logistics • Retail

A Home Depot é um dos principais varejistas de melhoria do lar, oferecendo uma ampla variedade de materiais de construção, produtos para melhoria do lar, artigos para jardim e relacionados. A empresa opera tanto em lojas físicas quanto em uma plataforma online, fornecendo soluções abrangentes para entusiastas de DIY, empreiteiros profissionais e proprietários de imóveis. A Home Depot está comprometida com a diversidade, equidade e inclusão, proporcionando oportunidades de emprego e benefícios a uma força de trabalho diversificada. Além disso, a empresa dá grande ênfase ao atendimento ao cliente e ao engajamento dos colaboradores para manter sua posição como líder confiável no setor de melhoria de residências.

Descrição

• Ensure the resilience, performance, and security of Store Systems and related applications • Lead incident triage, root cause analysis, and blameless postmortems • Drive no-repeat resolutions of systemic problems • Engineer reliability into platforms through automation, change management, incident management, problem management, and destructive testing • Establish and enforce SLOs, SLIs, and SLAs for highly available customer-facing workloads • Develop infrastructure strategy aligned with product goals, dependencies, and end-user requirements • Lead infrastructure configuration, debugging, support, technology roll-outs, and system software/hardware stand-up • Create and optimize specifications for complex technology solutions • Report Systems Engineering progress to leadership • Manage vendor relationships and hardware/software purchase requests • Prioritize escalations and requests from product teams and stakeholders • Produce in-house solution documentation and proactively monitor systems issues • Lead, mentor, coach, recruit, retain, and develop Systems Engineering professionals • Conduct performance reviews and manage individual development plans • Foster collaboration and remove impediments • Advocate for end-user and stakeholder needs • Define and execute the long-term reliability roadmap • Oversee budgets, cloud spending, vendor negotiations, and resource allocation • Lead high-severity incident response and preventative action implementation • Plan capacity, champion chaos engineering, and support disaster recovery planning • Partner with software development, QA, security, and InfoSec teams to integrate reliability and security into the SDLC

🎯 Requisitos

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Bachelor's degree or equivalent degree in a related field, or equivalent experience • Minimum 5 years of work experience • Technical leadership experience guiding and mentoring SRE, infrastructure, and operations teams • Experience defining and executing reliability roadmaps • Experience recruiting, retaining, developing, and reviewing engineering talent • Experience managing budgets, cloud spending, vendor negotiations, and resource allocation • Expertise defining and enforcing SLOs, SLIs, and SLAs • Experience leading high-severity incidents, blameless postmortems, and preventative actions • Experience with capacity planning, chaos engineering, and disaster recovery • Deep expertise with Google Cloud Platform, AWS, or Microsoft Azure • Advanced knowledge of Terraform, Ansible, Chef, or Puppet • Proficiency with monitoring, logging, and tracing tools such as Datadog, Prometheus, Grafana, Splunk, New Relic, or ELK • Experience overseeing CI/CD pipelines using Jenkins, GitLab CI, or GitHub Actions • Proficiency in one or more of Python, Go, Java, or Bash • Experience partnering with software development, QA, security, and InfoSec teams • Ability to communicate technical metrics and incidents to executive leadership • Experience managing third-party SaaS and infrastructure providers • Knowledge of PCI-DSS, SOC2, HIPAA, and corporate security policies • Knowledge of least-privilege access models and audit logging

🏖️ Benefícios

• Remote/Virtual work arrangement • Overnight travel typically required only 5% to 20% of the time • Mentoring, coaching, and professional development through learning activities and communities of practice • Career development support, including individual development plans and clear career paths • Performance feedback through annual and mid-year reviews