Senior Full Stack Engineer – Realtime, Voice

🕒 Agosto 25

🇬🇧 Reino Unido – Remoto (RU)

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

🇬🇧 Patrocina Visto de Trabalhador Qualificado UK

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Hopper

Hopper

201 - 500 funcionários

🏨 Hospitalidade

📦 Logística

✈️ Turismo

💰 $96.000.000 Venture Round em 2022-11

Hospitality • Logistics • Travel

A Hopper é uma plataforma de reservas de viagens que oferece uma solução completa para planejamento, incluindo passagens aéreas, hotéis, aluguel de carros e casas de temporada. A plataforma conta com recursos avançados como previsão de preços, assistência em interrupções e o recurso Price Freeze™, permitindo que os viajantes garantam ofertas e gerenciem alterações com praticidade. A Hopper é conhecida por seu app mobile disponível para iOS e Android, proporcionando uma experiência simplificada para seus usuários. Ela atende milhões de viajantes em todo o mundo, oferecendo suporte VIP e diversos programas de afiliados para parceiros.

Descrição

• Own the voice channel end to end, including telephony and CPaaS integrations, streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets • Build product features across React/TypeScript front ends, Scala and Python backend services, and GCP infrastructure • Design for multi-tenant scale through configuration rather than code forks • Build safety and compliance capabilities, including guardrails, content filtering, and PII redaction integration points • Maintain revenue-critical deployments through observability, alerting, incident response, and SLA performance • Build platform capabilities for partner telephony integrations and go-lives • Contribute through code reviews, architecture reviews, and mentoring

🎯 Requisitos

• 6+ years of software engineering experience • Senior-level ownership of production systems and genuine full-stack range • Hands-on realtime systems experience, such as voice applications, WebRTC/SIP, streaming media, or comparable low-latency products • Strength in React and TypeScript • Backend experience in Scala or another JVM language and/or Python • Cloud infrastructure experience on GCP or AWS • Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems • Familiarity using AI coding tools, with judgment to review, correct, and own everything that ships • Experience with SLAs, observability, on-call rotations, and rollback plans • Ability to break down complex problems, make pragmatic tradeoffs, and ship iteratively • Strong communication across product, design, and operations • Conversational AI or LLM orchestration experience is a bonus • Experience with speech technologies such as Deepgram, ElevenLabs, Whisper, or OpenAI Realtime is a bonus • Working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit is a bonus • Experience building customer service, CRM, contact center, or workflow automation tools is a bonus • Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus

🏖️ Benefícios

• Competitive salary • Pre-IPO equity packages • 100% of employee premiums covered for a group insurance plan through Vitality Health • Automatic contributions through Smart Pension • Generous parental leave • Co-working space on demand through FlexDesk • Work-from-home stipend • Carrot Cash travel stipend • Unlimited PTO • Entrepreneurial culture • Open communication with management and company leadership • Small, dynamic teams with massive impact

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