Senior Regional Account Manager

🕒 5 dias atrás

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HopSkipDrive

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2014

🚗 Transporte

📚 Educação

🏢 Corporativo

💰 $37.000.000 Series D em 2022-09

Transport • Education • Enterprise

A HopSkipDrive é uma provedora líder de soluções inovadoras e escaláveis de transporte escolar, fazendo parcerias com escolas, distritos e condados para fornecer transporte seguro e confiável para jovens. Ela se especializa em fornecer alternativas às rotas tradicionais de ônibus escolares, atendendo às necessidades não rotineiras dos alunos, aqueles em lares adotivos e estudantes com requisitos especiais de transporte. A HopSkipDrive também apoia soluções de transporte personalizadas e em pequenos grupos, e utiliza a tecnologia RouteWise AI para otimização de transporte. Seu serviço é conhecido por ser 40% mais acessível do que rotas de ônibus tradicionalmente subutilizadas. Ela também aborda desafios como a escassez de motoristas de ônibus e oferece uma rede flexível de CareDrivers, garantindo segurança e confiabilidade.

Descrição

• Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. • Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. • Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts. • Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders. • Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. • Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations. • Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs. • Lead renewals and expansions, including structured negotiations and closing motions. • Utilize AI to craft personalized meeting agendas, synthesize complex stakeholder needs, and draft high-impact follow-up communications.

🎯 Requisitos

• 8+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments. • Proven ownership of retention and expansion revenue. • Strong executive communication and presentation skills. • Demonstrated success managing complex, multi-stakeholder accounts. • Advanced CRM discipline and data fluency (Salesforce or equivalent). • Experience leading cross-functional account execution. • Comfort operating in ambiguity with accountability for outcomes. • Experience in education, government, or regulated markets highly preferred • Familiarity with Challenger or similar insight-led sales methodologies highly preferred • Background in transportation, logistics, or marketplace platforms highly preferred • High operational rigor and the ability to leverage AI into daily workflows

🏖️ Benefícios

• equity • flexible vacation • medical, dental, vision, and life insurance • 401(k) • FSA