System Engineer, Enterprise Messaging Systems

🕒 Maio 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Engenheiro de Sistemas

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Emory University

SiteLinkedInTodas as Vagas

10.000+ funcionários

📚 Educação

🔬 Ciência

Education • Healthcare • Science

A Emory University, uma das principais universidades de pesquisa localizada em Atlanta, Geórgia, é uma comunidade diversa e engajada eticamente, movida pela investigação, cujos membros trabalham colaborativamente para uma transformação positiva no mundo por meio de liderança corajosa no ensino, pesquisa, bolsa de estudos, cuidados de saúde e ação social.

Descrição

• Manages and develops architecture for Emory Enterprise messaging systems, directory integration, and related systems and services • Ensures e-mail user functionality on campus and in remote locations globally • Provides messaging expertise and leadership to users and team members • Researches and studies new technologies and trends for recommending enterprise improvements and advancements • Acts as a messaging subject matter expert for users, the Service Desk and senior management • Develops and manages vendor relationships to ensure positive functionality interaction • Designs and integrates messaging infrastructure to meet Emory's enterprise needs and requirements • Documents messaging infrastructure to maintain best practices • Acts as a vendor product liaison to review and evaluate performance metrics • Performs maintenance to maintain messaging applications and ensure OS and hardware operability • Maintains directory integration and performs provisioning to ensure active directory functionality • Develops messaging processes and procedures to provide guidance for maintaining applications consistency and quality control • Maintains change process consistency to ensure thoroughness, validate accuracy and control of internal changes • Analyzes problem trends to identify sources of frequent and common customer issues • Acts as Tier IV-level support to provide messaging problems resolution expertise

🎯 Requisitos

• A bachelor's degree in IT or related field and five years of relevant IT experience, OR an equivalent combination of education, training, and/or experience • Microsoft Exchange Online: 7 - 10 years of advanced, hands-on experience in administration, architecture, and troubleshooting • Directory Services: 7 - 10 years of advanced experience with identity and access technologies (e.g., ADFS, Azure AD / Entra ID) • Microsoft 365 Collaboration Tools: 5 - 7 years of experience with SharePoint Online, OneDrive for Business, and Microsoft Teams • PowerShell Automation: Expert-level scripting and automation experience in enterprise environments • Advanced expertise with Microsoft Power Platform (Power Apps, Power Automate, Power BI) • Experience with Microsoft AI tools (e.g., Copilot for Microsoft 365, Copilot Studio) • Broad expertise across the Microsoft 365 ecosystem • Experience supporting or working within an academic medical center environment, particularly in shared tenant configurations • Strong experience leveraging Microsoft Graph APIs for automation and integration

🏖️ Benefícios

• Emory is an equal opportunity employer • Reasonable accommodations to qualified individuals with disabilities upon request • Access to facilities without discrimination