Insurance Tracking Representative

🕒 Julho 30

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of HUB International

HUB International

10.000+ funcionários

Fundada em 1998

💼 Consultoria

🏥 Saúde

🏨 Hospitalidade

Consulting • Healthcare • Hospitality

A HUB International é uma corretora de seguros e consultoria líder que oferece uma variedade de soluções de seguros, incluindo seguros empresariais, benefícios para funcionários, serviços de aposentadoria e seguros pessoais. Eles se concentram em diversas indústrias, como construção, educação, saúde, imobiliário e transporte, oferecendo produtos personalizados de gestão de riscos e seguros para clientes em todo o mundo. A HUB International também é especializada em estratégias de engajamento de funcionários, gestão de RH e soluções de bem-estar financeiro, ajudando os clientes a gerenciar riscos e maximizar oportunidades de crescimento.

Descrição

• Match insurance documents to loan records in the Miniter Ecommerce System. • Analyze and process insurance documents to loan records ensuring the documents are appropriate and policy coverages are sufficient. • Provide proficient and accurate data entry of insurance documentation in accordance with policies and procedures. • Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily processing goals. • Process transactions across multiple work queues daily • Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings. • Provide quality customer service and assistance to customers with a timely resolution. • Educate customers as to why insurance documents are required for their loan. • Process loan transactions with high quality and productivity during call wrap-up. • Attends industry related continuing education training and courses. • Other responsibilities as directed.

🎯 Requisitos

• High attention to detail is required • Skills testing may be required • At least one-year Call Center experience • Experience working with community bank bond / D&O / property and casualty insurance programs is preferred • Above-average telephone techniques and the ability to communicate effectively with prospective and existing clients, as well as other staff members • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) • Ability and willingness to utilize company’s computer system and software • Ability to understand policy forms and coverage descriptions • Organizational skills required

🏖️ Benefícios

• HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BSBCSIL) • FSA available • Dental plans through BCBSIL • Vision insurance through VSP • Employer paid Short Term Disability • 5 Weeks of Paid Parental Leave • Employer paid Life Insurance – 2x your salary • 401k -Company matching • 10 paid Holidays • Floating Holidays and Personal days • Accrue Vacation and Sick time from day 1 • Tuition Reimbursement • Chromebox is provided • Monitor and Mouse are provided • Headset is provided

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