Director – Head of Legal Operations & Innovation

🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $161.500 - $258.400 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍⚖️ Consultor Jurídico / Conselheiro Geral

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HubSpot

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

A HubSpot é uma plataforma de atendimento ao cliente com tecnologia AI, que combina softwares de marketing, vendas e atendimento ao cliente em um conjunto integrado. Com mais de 238. 000 clientes em 135 países, a HubSpot oferece ferramentas para automação de marketing, gestão de vendas, atendimento ao cliente, marketing de conteúdo, operações e comércio B2B. Com produtos como Marketing Hub, Sales Hub, Service Hub e Content Hub, a HubSpot permite que empresas gerem leads, fechem negócios e ofereçam excelente suporte ao cliente, tudo isso utilizando IA para aprimorar operações e insights. A plataforma é projetada para unificar equipes e dados de clientes, apoiando tanto startups de pequeno porte quanto grandes empresas em sua jornada de crescimento.

Descrição

• Own the strategy and roadmap. Define Legal’s AI transformation strategy and multi-horizon roadmap in partnership with the CLO and Legal leadership. • Assess how legal work flows across intake, contracting, research, advice, and reporting. • Design and deploy AI-powered workflows across priority use cases with error handling, audit trails, privilege-awareness, and human-in-the-loop checkpoints built in from the start. • Classify all automation by risk tier before work begins. No build goes to production without a named process owner, documented data flows, access controls confirmed, and privilege impact assessed. • Maintain audit logging for all systems touching privileged work product, attorney communications, or regulated data. • Train attorneys and legal staff on AI-assisted tools and workflows in production. • Track and report quarterly on automation impact: turnaround time reduced, matters per attorney increased, attorney capacity unlocked for higher-judgment work.

🎯 Requisitos

• 8+ years in a technical, operations, or engineering-adjacent role with demonstrated execution of automation and AI solutions at scale. • Hands-on experience designing and deploying AI-powered or automated workflows in a production environment used by others, not just experimentation. • Strong hands-on experience with API integration and middleware, including REST APIs, JSON, webhooks, auth, error handling, and observability. • Comfort with scripting or automation, for example Python or SQL, for building integrations, automations, and backend services. • Hands-on experience building with LLM APIs, including tool-calling and multi-step agentic workflows. • Experience designing agentic systems with human-in-the-loop review and safety constraints. • Demonstrated ability to translate ambiguous operational requirements into reliable, production-grade technical systems. • Strong systems thinking around reliability, security, permissions, and data integrity. • Solid understanding of data classification, PII handling, and applicable privacy and data protection obligations. • Experience implementing governance and risk frameworks for AI or automation systems, including risk tiering, human review gates, audit logging, and data classification. • Strong written and verbal communication skills, able to translate technical solutions for lawyers, senior leadership, and non-technical stakeholders.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Remote work options