Principal Software Engineer

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $313.800 - $502.080 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💻 Engenheiro Full-stack

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HubSpot

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

🤝 B2B

☁️ SaaS

📣 Marketing

B2B • SaaS • Marketing

A HubSpot é uma plataforma de atendimento ao cliente com tecnologia AI, que combina softwares de marketing, vendas e atendimento ao cliente em um conjunto integrado. Com mais de 238. 000 clientes em 135 países, a HubSpot oferece ferramentas para automação de marketing, gestão de vendas, atendimento ao cliente, marketing de conteúdo, operações e comércio B2B. Com produtos como Marketing Hub, Sales Hub, Service Hub e Content Hub, a HubSpot permite que empresas gerem leads, fechem negócios e ofereçam excelente suporte ao cliente, tudo isso utilizando IA para aprimorar operações e insights. A plataforma é projetada para unificar equipes e dados de clientes, apoiando tanto startups de pequeno porte quanto grandes empresas em sua jornada de crescimento.

Descrição

• Define the architecture and evolution of HubSpot’s core observability platform covering distributed tracing, metrics, and structured logging • Set instrumentation standards across a large, polyglot engineering organization • Lead the technical strategy for tracing and understanding AI agents and ML-powered systems in production • Define telemetry primitives, standards, and debugging workflows for AI and ML systems • Architect high-cardinality, high-throughput telemetry pipelines and storage systems • Balance sampling, fidelity, retention, cost, query latency, and developer ergonomics • Ship production code and lead design reviews and high-impact initiatives from prototype to production • Design instrumentation APIs and libraries and drive OpenTelemetry adoption • Build tooling that turns raw telemetry into actionable operational signals • Define SLO/SLI, alerting, and proactive incident-response patterns • Partner with infrastructure, platform, and product engineering teams to address signal gaps • Influence technical strategy and translate observability considerations into product and operational decisions • Mentor senior engineers and tech leads • Capture learnings from major incidents and large-scale migrations

🎯 Requisitos

• Proven experience building observability or telemetry tooling for internal engineering teams • Experience architecting developer platforms serving thousands of engineers across a large organization • Deep expertise in telemetry pipeline design, including high-cardinality data, dynamic sampling, query latency, retention economics, and data fidelity • Strong technical fluency with OpenTelemetry, distributed tracing engines, metric backends, and large-scale log ingestion infrastructure • Proven track record linking telemetry signals to automated operational workflows • Experience designing real-time telemetry triggers for automated remediation, dynamic runbooks, or AI-assisted root-cause diagnosis across microservices environments • Experience with large-scale distributed systems, developer platform design, and AI observability • Ability to ship production code and lead high-impact initiatives end-to-end • Ability to design instrumentation APIs and libraries and drive OpenTelemetry adoption • Experience defining SLO/SLI design and alerting practices • Ability to partner with infrastructure, platform, and product engineering teams • Ability to mentor senior engineers and tech leads

🏖️ Benefícios

• Equity plan participation with restricted stock units (RSUs) for eligible roles • Annual bonus targets under HubSpot’s bonus plan for eligible roles • On-target commission for employees in eligible roles • Overtime pay for eligible roles • Flexible work arrangements • In-person onboarding at a regional HubSpot office for Engineering team members • In-person Product Group Summit and other gatherings for broader Product team members • Accommodation support for travel limitations or other reasons • Disability accommodations and assistance