Senior Product Designer – Benefits Servicing

🕒 Julho 31

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $86.300 - $118.700 / ano

⏰ Tempo Integral

🟠 Sênior

🎨 Designer de Produto (UI/UX)

🦅 Patrocina Visto H1B

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👻 Score fantasma 13%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Humana

Humana

10.000+ funcionários

Fundada em 1961

🏥 Saúde

🛡️ Seguros

⚕️ Seguro de Saúde

Healthcare • Insurance • Healthcare Insurance

A Humana é uma empresa de saúde dedicada a gerar um impacto positivo na saúde de indivíduos, comunidades e do sistema de saúde como um todo. Com foco em colocar a saúde em primeiro lugar, a Humana atende a uma ampla e diversa gama de populações, incluindo idosos e militares, oferecendo planos Medicare Advantage (HMO, PPO e PFFS). A Humana está comprometida em promover uma cultura de pertencimento e respeito mútuo, oferecendo benefícios competitivos e flexíveis para garantir a segurança financeira de seus funcionários e de suas famílias. A empresa se orgulha de criar um ambiente de trabalho inclusivo, no qual todos têm a oportunidade de ter sucesso.

Descrição

• Design and deliver end-to-end user experiences for Humana’s medical benefits products and services • Create human-centered solutions aligned with business objectives • Collaborate with product, engineering, marketing, analytics, and research partners • Identify opportunities and develop innovative solutions addressing member needs • Use user research, usability testing, analytics, and member feedback to inform design decisions • Create user flows, wireframes, prototypes, and high-fidelity designs • Advocate for accessibility, inclusivity, and design best practices • Partner with Product and Design teams to ensure consistency across the member journey • Present design recommendations and rationale to stakeholders • Incorporate feedback and build alignment across teams • Contribute to collaboration, experimentation, learning, and continuous improvement • Support design systems, pattern libraries, and scalable design standards • Travel occasionally to Humana offices for training or meetings

🎯 Requisitos

• Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience • 5+ years of experience in product design • Portfolio demonstrating impactful digital product outcomes • Experience designing complex user experiences and end-to-end customer journeys • Experience preferably within healthcare, insurance, or similarly regulated industries • Strong expertise in user-centered design, interaction design, information architecture, and visual design • Proficiency with modern design and prototyping tools, including Figma • Understanding of user research methodologies • Experience translating research insights into effective design solutions • Experience collaborating with product management, engineering, research, and business stakeholders • Strong communication, presentation, storytelling, and stakeholder management skills • Ability to balance strategic thinking with hands-on design execution • Demonstrated success using design to improve business and customer outcomes • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information

🏖️ Benefícios

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Wellness and whole-person well-being support

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