Manager, Digital Web Services

🕒 Agosto 25

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $89.649 - $152.404 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of ICF

ICF

5001 - 10000 funcionários

Fundada em 1969

🏥 Saúde

📦 Logística

📣 Marketing

💰 $30.000.000 Grant em 2021-03

Healthcare • Logistics • Marketing

A ICF é uma empresa global de consultoria e serviços de tecnologia que ajuda clientes governamentais e comerciais a enfrentar desafios complexos. A empresa oferece expertise em áreas como modernização de TI federal, energia e utilidades, saúde pública, resiliência climática, gerenciamento de desastres e transporte. A ICF aproveita dados e análises, inteligência artificial e cibersegurança para entregar soluções inovadoras. Com um forte compromisso com a cidadania corporativa e a sustentabilidade, a ICF apoia programas sociais e desenvolvimento comunitário, visando um futuro sustentável com baixas emissões. A empresa opera globalmente, com presença significativa na Europa através de seus escritórios na Bélgica, Espanha e Reino Unido.

Descrição

• Lead delivery of Digital Web Team initiatives, including project planning, schedules, timelines, stakeholder communications, and risk management • Partner with managers to implement shared priorities, coordinate cross-team initiatives, improve workflows, manage dependencies, and foster unified Digital & Web Services goals • Collaborate with internal and external stakeholders to implement AI and emerging technologies, translating strategic initiatives into workflows, team practices, and efficiencies • Align Digital Web Team strategy and activities with client and project priorities • Assess team workload, capacity, resourcing needs, and skill gaps to support planning, staff development, and project delivery • Monitor performance data, identify enhancement opportunities, and provide recommendations for leadership decision-making • Provide written stakeholder communications, including ad hoc and formal reports • Develop, organize, and maintain knowledge assets, including documentation, protocols, process flows, templates, SOPs, and tracking tools • Perform quality checks on website updates and maintenance for content accuracy, branding, SEO/GEO, style, and web standards • Respond to and coordinate team responses to urgent website and informational client requests • Supervise Web Specialists supporting website operations, resource collection and curation, content publishing, and online web content development

🎯 Requisitos

• Bachelor’s degree in communications, digital media, information science, information systems, or a related field; or a dual degree in an IT-focused field and social work or another human-service related field • Minimum 5 years professional experience, with at least 3 years in client management, project management, web content management, or related disciplines in Federal contracting • At least 2 years’ experience supervising multiple staff with varying levels of expertise across technical and content-related domains • Experience with the Drupal content management system, including troubleshooting and training others • At least two years of experience managing Federal government websites • Experience with project/task management applications such as Confluence, JIRA, and SharePoint • Demonstrated experience managing large-scale websites • Knowledge of user experience/user interface best practices and experience with user research and usability testing • Experience using or evaluating AI-enabled tools for content management, information organization, workflow improvement, or digital service delivery • Proven success developing and maintaining a long-term roadmap with clear, complex stages of development • Proficiency developing and managing website operations and maintenance processes • Direct experience collaborating heavily with senior leadership staff • Understanding of the child welfare and human services sector, including experience working in a child welfare agency • Minimum 8 years professional experience, with at least 3 years in client management, project management, web content management, or related disciplines in Federal contracting • Proficiency in MS 365 applications, such as PowerPoint, Outlook, and Excel

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