AWS Operational Support Engineer – PT

🕒 Fevereiro 4

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Claranet Portugal

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1996

📚 Educação

🎯 Recrutamento

🔒 Cibersegurança

Education • Recruitment • Cybersecurity

A Claranet Portugal é uma fornecedora de talento digital, serviços de treinamento e consultoria que ajuda organizações a desenvolver e implementar habilidades tecnológicas. Oferece treinamentos certificados, recrutamento especializado, programas de upskilling/reskilling e consultoria focada em áreas como Cibersegurança, Inteligência Artificial, nuvem e desenvolvimento de software, além de oferecer soluções de talentos nearshore e aprendizado corporativo personalizado para acelerar a transformação digital. A Claranet Portugal integra treinamento, certificação e recrutamento para fornecer profissionais de TI prontos para uso e caminhos de aprendizado sob medida para clientes corporativos em diversos setores.

Descrição

• Monitor and optimise AWS-based production environments, ensuring high availability, performance, and resilience. • Manage observability tools such as CloudWatch, X-Ray, Datadog, and custom dashboards to provide real-time visibility across infrastructure and applications. • Lead the response to critical production incidents, including troubleshooting, root cause analysis, mitigation, and post-mortem reporting. • Maintain and improve disaster recovery processes, failover procedures, backup strategies, and resilience testing. • Support ECS clusters, EC2 instances, load balancers, databases, RabbitMQ, and S3 services. • Troubleshoot and support CI/CD pipelines, Infrastructure as Code deployments, and production releases. • Collaborate with development teams to improve application performance, database queries, and operational reliability. • Manage IAM roles, security configurations, certificates, and access controls according to best practices. • Create and maintain operational documentation, runbooks, and incident procedures.

🎯 Requisitos

• Proven experience in AWS operations and production support environments. • Strong knowledge of EC2, ECS, S3, IAM, VPC, CloudWatch, Route 53, Load Balancers, and Infrastructure as Code tools such as CloudFormation or AWS CDK. • Experience with Docker, ECS, CI/CD pipelines, Jenkins, and AWS Code services. • Knowledge of Aurora PostgreSQL, MongoDB Atlas, RabbitMQ, and monitoring tools such as Datadog and X-Ray. • Strong troubleshooting skills across infrastructure, networking, databases, and cloud services. • Experience with disaster recovery, failover testing, backup strategies, and resilience practices. • Scripting and automation skills using Python and Bash. • Ability to read and troubleshoot Java, Python, or TypeScript code. • Experience managing production incidents, root cause analysis, and operational runbooks. • Strong communication, analytical, and documentation skills.

🏖️ Benefícios

• Integration into a dynamic and motivated team for the performance of the role. • Additional training. • Salary package according to the role performed. • Professional development.