Senior Residential Solar QA, Operations Specialist

🕒 Abril 16

🏈 Ohio – Remoto

🏈 Ohio – Remote

💵 $54.420 - $87.070 / ano

⏰ Tempo Integral

🟠 Sênior

🔧 Engenheiro de QA (Qualidade de Software)

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IGS Energy

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

⚡ Energia

🛍️ Comércio Eletrônico

Energy • eCommerce

A IGS Energy é uma empresa de serviços de energia que oferece uma variedade de soluções energéticas para clientes residenciais e comerciais. Eles oferecem eletricidade verde, gás natural neutro em carbono, soluções de energia solar e garantias residenciais. A empresa visa fornecer energia limpa, confiável e acessível, enquanto apoia projetos renováveis, como energia eólica, solar e hidrelétrica. A IGS Energy também se especializa em oferecer estratégias energéticas personalizadas para ajudar a proteger as empresas da volatilidade do mercado. Seus serviços incluem o design e instalação de soluções de iluminação LED, operação de estações de abastecimento de gás natural comprimido e oferecimento de estratégias de gerenciamento energético abrangentes. Com foco em inovação e sustentabilidade, a IGS Energy se esforça para liderar mudanças positivas para o meio ambiente e suas comunidades.

Descrição

• As a Senior Residential Quality Assurance & Operations Specialist, you are a member of one of IGS’ fast-paced emerging businesses. • Evaluate solar systems submitted for milestone review. • Review and process a high volume of solar projects from outside parties to ensure compliance with IGS’ program requirements. • Review shading reports, project photos, and other project specific documentation to ensure project quality. • Become an expert user of IGS’ Solar 360 platform, capable of guiding external business partners through IGS’ milestone review process. • Craft clear and concise instructional emails to provide external partners with detailed instructions on how to navigate IGS platform features, milestone rejections, and product information. • Develop and deliver comprehensive training sessions to educate partners on common reasons for milestone rejections. • Identify issues and create software tickets for IT support providing essential information and context to facilitate timely resolutions. • Create comprehensive user guides and process flows to help facilitate understanding and utilization of key systems and procedures. • Analyze KPIs to assess performance metrics and identify areas of improvement within IGS’ milestone review process. • Collaborate with cross functional teams such as Customer Operations, Finance, Accounting, and Business Development to address operational challenges, streamline processes and drive initiatives that align with organizational goals and objectives.

🎯 Requisitos

• High school diploma or equivalent • 4 years of work experience • Energy experience preferred • Solar experience preferred • Intermediate skills in all MS Office Applications (Outlook, PowerPoint, Word, Visio, SharePoint) • Familiarity with Solar Shading tools such as Aurora and Eagle View is a plus. • Ability to learn new technology platforms (partner portals, reporting portals, etc.). • Ability to adapt, evolve and thrive in an ever-changing environment. • Exceptional organizational skills and document management skills with an attention to detail. • Positive attitude, self-motivated, strong analytical skills, results oriented, driven. • Strong attention to detail and the ability to navigate complex resolutions.

🏖️ Benefícios

• Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions. • Robust support through Headspace and free mental healthcare visits for you and your dependents. • Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services. • Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools. • paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.