Senior Project Manager – Client Operations Lead, Paid Ads

🕒 Julho 28

🦌 Connecticut – Remoto

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💵 $85.000 - $115.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

🦅 Patrocina Visto H1B

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👻 Score fantasma 3%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of IMPACT

IMPACT

51 - 200 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A IMPACT é uma empresa especializada em programas de coaching e treinamento focados na transformação das estratégias de vendas e marketing das empresas. Através de seu modelo "They Ask, You Answer", a IMPACT ajuda organizações a melhorar seu desempenho em vendas, design de sites, estratégias de marketing e capacitação em IA para impulsionar o crescimento sustentável da receita. A empresa oferece um sistema holístico que se adapta aos comportamentos modernos de compra e auxilia os clientes a desenvolver capacidades internas para se tornarem autossuficientes. Além disso, a IMPACT realiza eventos comunitários, oferece certificações e disponibiliza recursos de aprendizagem gratuitos para ajudar as empresas a inovar e crescer.

Descrição

• Run the full ClickUp campaign workflow per account, from planning to strategy to client approval to launch. • Confirm receipt of campaign details and assets at kickoff; identify gaps before they become launch delays • Own the internal review checkpoint — assets do not go to clients until they are cleared by you • Support during recurring client calls; update the agenda, capture decisions, schedule next steps • Manage the approval cycle: submit design direction, surface revisions, get sign-off, route final proof, confirm launch • Set and re-set client expectations when timelines slip — early, in writing, with the new plan attached • Groom the sprint to protect billable hours; account for each team member's typical unplanned load when planning capacity • Flag capacity risk before it becomes a missed deadline or a burnout signal • Surface friction patterns (scope creep, late assets, ambiguous briefs) and design the process change that fixes them • Maintain and extend templates: new client setup, conference backlogs, campaign details forms, design feedback checklists • Own ClickUp workflow integrity — stage-triggered automations, accurate status, no orphan tasks • Document the client communication model so it's transferable, not stored in your head • Run Swell huddles; contribute to the Agency Services All-Hands • Onboard new team members (employees and freelancers) • Partner with the Ads Team Lead on team-level decisions; partner with the Director of Agency Services on cross-team operations (Web, HubSpot, and Coaching teams)

🎯 Requisitos

• 4+ years running multi-account project or operations management inside an agency, ideally paid media or digital marketing • Working understanding of how paid campaigns get built and launched (you don't need to run ads, you need to know what a launch readiness checklist looks like) • Strong ClickUp proficiency, or equivalent fluency in Asana / Basecamp / Trello with willingness to switch • Comfort maintaining quality and deadlines with both internal teammates and external clients • Track record of building or rebuilding processes (via templates, automations, documented workflows), not just executing existing ones • Direct, clear written communication; you can deliver a status update or a hard "no" in three sentences • Pattern-recognition for capacity risk — you notice when a teammate is overloaded before they say so

🏖️ Benefícios

• Health, vision, and dental coverage • 401(k) with company match • Paid time off and a flexible work schedule • Paid parental leave to support your growing family

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