Principal Engineer, Agentic Journey Engineering Lead

🕒 Junho 30

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Independence Pet Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🛡️ Seguros

👥 B2C

🧘 Bem-estar

Insurance • B2C • Wellness

A Independence Pet Group é uma das maiores organizações de seguro e serviços para animais de estimação da América do Norte. A empresa apoia o seguro para mais de 800. 000 pets nos EUA e Canadá, com a missão de fortalecer o vínculo entre os animais e seus donos através de produtos e serviços inovadores. A IPG oferece uma gama abrangente de opções de subscrição, soluções turnkey para parceiros e produtos de seguro voltados para o consumidor para apoiar os pets ao longo de suas vidas. A empresa abriga várias marcas de seguros, fornecendo suporte vital e serviços na indústria de cuidados para animais de estimação.

Descrição

• Build, configure, and deploy agentic AI solutions using Microsoft Copilot Studio • Design conversational and workflow agents that integrate with Microsoft 365 apps (Outlook, Teams, SharePoint) and enterprise data sources. • Develop custom Copilot plugins and extensions to enhance agent capabilities, including natural language understanding, task automation, and contextual reasoning. • Implement agent safety and transparency features per established governance frameworks and compliance standards. • Partner with product owners and business stakeholders to translate business requirements into agent configurations and workflows. • Manage solution packaging, environment promotion (Dev → Test → Prod), and CI/CD pipelines via Azure DevOps. • Own the delivery lifecycle for agentic and AI-powered solutions — including new feature development, enhancements, defect resolution, upgrades, and production support across Copilot Studio, Power Platform, and Dynamics 365. • Monitor agent performance and optimize using feedback loops, telemetry, and Power BI dashboards.

🎯 Requisitos

• Bachelor's or Master's degree in Computer Science, AI, Data Science, or related field. • 12+ years overall experience in application engineering and delivery. • Including 5+ years at Lead / Senior Engineer level on enterprise application platforms. • 2+ years hands-on building production GenAI / agentic solutions (chat, copilots, multi-agent orchestration, RAG). • Strong proficiency in Python, C#, or JavaScript. • Hands-on experience with Microsoft Copilot Studio, Power Apps, Power Automate, and Power Platform connectors. • Proficiency in Dataverse — data modeling, customization, and plugin development. • Experience building and configuring Dynamics 365 Copilot agents and extending agent capabilities within the D365 ecosystem. • Familiarity with Dynamics 365 CRM, EIS Suite, and other insurance core systems. • Experience integrating SaaS applications in a complex enterprise environment (identity management, data integration, workflow automation). • Working knowledge of Azure cloud services, Azure Integration Services, and API Management. • Experience with solution lifecycle management (managed/unmanaged solutions, ALM tooling) and CI/CD via Azure DevOps. • Familiarity with source control (Git) and DevOps best practices.

🏖️ Benefícios

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)