Senior Process Engineering Specialist

🔥 11 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $105.000 - $140.000 / ano

⏰ Tempo Integral

🟠 Sênior

🖥 Engenheiro de Software

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Inovalon

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

🤖 Inteligência Artificial

Healthcare • Data Cloud • Artificial Intelligence

A Inovalon é dedicada a transformar a saúde por meio de suas soluções avançadas em nuvem e análises. A empresa fornece às organizações de saúde, incluindo pagadores, provedores, farmácias e empresas de ciências biológicas, ferramentas para aprimorar os resultados dos pacientes, otimizar o desempenho dos negócios e melhorar a economia da saúde. A Inovalon ONE® Platform integra vastas fontes de dados e oferece um conjunto de mais de 100 soluções que facilitam insights e análises em tempo real, permitindo, em última análise, melhores cuidados clínicos e eficiências administrativas.

Descrição

• Conduct enterprise-wide process discovery activities across business functions. • Facilitate stakeholder interviews, workshops, and process assessment sessions. • Document current-state and future-state processes using industry-standard methodologies and tools. • Develop and maintain process maps, SOPs, workflows, RACI matrices, operational playbooks, and governance documentation. • Establish and manage a centralized repository of business processes. • Ensure process documentation remains current and aligned with evolving business needs. • Analyze processes to identify bottlenecks, redundancies, risks, inefficiencies, and improvement opportunities. • Design scalable operational processes that support company growth and business transformation. • Partner with leadership teams to prioritize improvement initiatives based on business impact. • Implement performance management frameworks to monitor process effectiveness. • Drive standardization across departments to reduce variability and improve operational consistency. • Identify, evaluate, and prioritize opportunities to eliminate manual and repetitive activities and as needed replace with workflow automation. • Lead discovery efforts to identify knowledge-based activities and decision-making processes suitable for AI augmentation. • Develop business cases that quantify expected benefits and return on investment – customer experience, capacity, reduced resourcing, operational risk reduction, cycle time reduction and quality improvement. • Partner with Technology, Product and Data teams to develop and deploy automation and AI-enabled capabilities. • Define training and communications program that ensures sustainable adoption of new tooling and processes. • Measure realized business value and adoption following automation implementation. • Design and implement process control frameworks that improve consistency, compliance, and risk management. • Collaborate with Audit, Compliance, Security, and Risk teams to strengthen operational controls. • Ensure processes support regulatory, contractual, and organizational requirements. • Conduct periodic reviews to validate process effectiveness and control adherence. • Build strong partnerships across business, operations, customer success, product and technology teams. • Present recommendations and improvement roadmaps to senior leadership. • Support change management activities associated with new processes and technologies.

🎯 Requisitos

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) or equivalent experience in a related field required • 5+ years of experience in Process Engineering, Business Process Management, Operational Excellence, Continuous Improvement, Business Transformation, or related disciplines. • Experience leading process discovery, process mapping, and process redesign initiatives. • Experience documenting end-to-end business processes using industry recognized tooling. • Experience implementing workflow automation, process automation, or RPA solutions. • Demonstrated success delivering measurable process improvements. • Experience managing cross-functional stakeholders and business transformation efforts. • Experience using data analysis and performance metrics to drive decision-making. • Experience developing business cases and investment recommendations. • Strong project management and execution capabilities.

🏖️ Benefícios

• Health insurance • Life insurance • Company-paid disability • 401k • 18+ days of paid time off