Manager, Trade Operations

🕒 6 dias atrás

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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IntegriChain

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

📦 Logística

⚕️ Seguro de Saúde

💰 Private Equity Round em 2016-03

Consulting • Logistics • Healthcare Insurance

A IntegriChain é um fornecedor líder de soluções orientadas por dados, projetadas para aprimorar a comercialização e o acesso ao mercado farmacêutico. A empresa oferece uma plataforma extensa que integra estratégia, dados, aplicativos e infraestrutura, adaptada especificamente para apoiar a comercialização de terapias. A IntegriChain fornece análises, aplicativos e serviços gerenciados que ajudam os fabricantes farmacêuticos a otimizar o alcance e a rentabilidade de seus medicamentos, aproveitando dados de canais, pacientes e pagadores. Seus serviços incluem consultoria estratégica e operacional, cobrindo aspectos chave como contratos, preços, acesso a pacientes, distribuição e logística.

Descrição

• Directly manage and develop a team of analysts and specialists through regular 1:1s, coaching, performance reviews, performance management, and career development • Serve as the primary point of contact for strategic customers on trade and contract matters • Build trusted, long-term customer relationships • Lead recurring customer meetings • Build and present business reviews and performance updates to customer stakeholders • Own implementation and hypercare for new customers • Provide domain direction to implementation project managers • Ensure smooth handoff to steady-state support • Oversee contract updates, pricing changes, and new contract setups for rebate and chargeback contracts • Ensure accurate and timely downstream processing • Manage escalations, disputes, and wholesaler inquiries through resolution • Partner with wholesalers, GPOs, and customer finance teams • Partner with global delivery teams on SLAs, KPIs, quality, and workload planning across time zones • Lead root cause analysis on recurring issues • Drive process improvements, automation, and AI-supported workflows • Collaborate with Product, Solutions, and Support teams on system enhancements, UAT, and release readiness • Maintain documentation, SOPs, and audit support • Build cross-training so knowledge is shared across the team

🎯 Requisitos

• 7+ years of experience in US pharmaceutical trade operations, including rebates and chargebacks (PBR, DSA, GPO administrative fees, or managed care) • 3+ years of experience directly managing people, including 1:1s, performance reviews, and career development • Bachelor’s degree in Finance, Accounting, Business, or a related field, or equivalent work experience • Strong understanding of contract pricing, membership validation, GPO structures, wholesaler chargebacks, and rebate frameworks • Proven customer-facing experience, including presenting business reviews and performance updates to senior stakeholders • Experience working in an onshore/offshore delivery model, including leading or partnering with offshore teams across time zones • Experience with ICyte, Model N, or SAP is a plus • Advanced proficiency in Microsoft Excel • Comfort with AI-supported tools is a plus • Strong written and verbal communication skills and sound judgment under deadline pressure • Ability to demonstrate accountability, curiosity, adaptability, and a continuous improvement mindset • Valid US work authorization that does not now and will not in the future require visa sponsorship

🏖️ Benefícios

• Excellent and affordable medical benefits • Student Loan Reimbursement • Flexible Paid Time Off • Paid Parental Leave • 401(k) Plan with a Company Match • Robust Learning & Development opportunities • Over 700+ development courses free to all employees

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