Senior Specialist, Epic Solution Delivery – Ambulatory

🕒 Setembro 11

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Interwell Health

501 - 1000 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

💰 $46.000.000 Series B em 2021-04

Healthcare • Healthcare Insurance • Wellness

A Interwell Health é uma provedora de cuidados renais baseada em valor que faz parceria com médicos para revolucionar o setor de saúde. A empresa foca em oferecer expertise, compaixão e estratégias inovadoras para estabelecer altos padrões na indústria de cuidados renais. A Interwell Health visa desacelerar a progressão da doença e reduzir hospitalizações, resultando em melhores resultados de saúde e menores custos de cuidado para pacientes e pagadores. Conquistou a Acreditação de Programa de Saúde Populacional da NCQA por seu abrangente programa de engajamento do paciente, o Interwell 360. Com uma década de experiência, a Interwell Health gerencia riscos financeiros e necessidades dos pacientes através de uma abordagem dual de cuidado ao paciente e habilitação de provedores. A empresa colabora com nefrologistas, provedores de cuidados primários e pagadores, apoiada por uma vasta rede de colaboradores clínicos e não clínicos dedicados à saúde do paciente.

Descrição

• Provide expert-level support across multiple Epic modules • Support complex development efforts and cross-functional projects • Assist with overseeing full product lifecycles • Act as a key liaison between technical teams and stakeholders • Mentor team members and ensure quality standards • Help shape the long-term vision for Epic system enhancements • Conduct workflow assessments and propose advanced Epic solutions for custom workflows or integrations • Review and analyze detailed requirements and ensure proper implementation of solutions • Assist with project planning, scheduling, and resource allocation for Epic implementation projects • Lead smaller projects and development initiatives within the Epic application • Own specific features, smaller development projects, and configuration and design for a module or advanced feature • Guide and mentor Analysts and Senior Analysts on project tasks, troubleshooting, and Epic configurations • Conduct detailed testing and validation; identify and correct complex issues independently • Engage directly with clients and internal stakeholders to ensure system requirements are understood and met • Provide knowledge transfer and training on built solutions to end-users • Provide innovative ideas to improve system efficiency and user experience • Provide regular feedback to Epic on potential system improvements

🎯 Requisitos

• 5+ years of experience in healthcare IT, Epic product development, and/or enterprise software delivery • 5+ years of Epic experience, with a deep understanding of Epic system configurations, workflows, and best practices • Associate’s Degree in Healthcare, Information Technology, Informatics, or related fields or equivalent experience • Advanced understanding of the Epic system and deep technical knowledge across multiple Epic modules • Required Epic certification in one or more relevant applications completed and maintained: EpicCare Ambulatory • Ability to take initiative and lead smaller project teams and development initiatives without supervision • Strong project management skills, including progress reporting, risk management and time tracking • Excellent problem-solving and troubleshooting capabilities • Strong communication and interpersonal skills for client-facing tasks and team leadership • Willingness and ability to adapt to rapid changes in the workplace, including scheduling adjustments, workflows, policies, or processes • Ability to maintain agility and flexibility to changing business needs

🏖️ Benefícios

• Mission-driven work helping kidney care patients live their best lives • Diversity, equity, and inclusion commitment • Mentorship and professional development through guidance from team members • Opportunity to lead projects and development initiatives • Opportunity to work on innovative Epic system enhancements

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