Principal Client Solutions Architect

🕒 Agosto 11

🌐 Canadá, Estados Unidos – Remoto

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⏰ Tempo Integral

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Introhive

201 - 500 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Introhive é uma empresa de software especializada em fornecer soluções de inteligência de clientes impulsionadas por IA para grandes empresas B2B focadas em vendas. A plataforma da empresa automatiza a captura e o enriquecimento de dados de clientes, liberando insights sobre redes de relacionamentos e atividades para impulsionar o crescimento e a colaboração. A Introhive busca aumentar a transparência, operacionalizar relacionamentos e elevar a produtividade ao reduzir a inserção manual de dados em sistemas de CRM, capacitando as organizações a se tornarem mais conectadas e centradas no cliente. É altamente aclamada por líderes do setor e reconhecida por suas capacidades de inteligência de clientes por analistas como a Gartner e a Forrester.

Descrição

• Lead technical and business discovery sessions with enterprise customers and prospects • Design scalable, client-centered solutions aligned with business objectives and Introhive's platform capabilities • Translate complex business and technical requirements into clear solution designs and implementation guidance • Facilitate executive workshops that build trust, reduce risk, and accelerate decision-making • Lead discussions on CRM architecture, APIs, enterprise integrations, AI, data privacy, security, and compliance • Partner with Professional Services to ensure a seamless transition from pre-sales through implementation • Connect technical capabilities to measurable business outcomes by identifying high-value use cases and ROI opportunities • Support strategic sales opportunities, renewals, and expansion initiatives through technical leadership and solution consulting • Mentor Solutions Consultants by sharing best practices, developing reusable frameworks, and elevating consulting standards • Partner with Product and Marketing to communicate customer feedback, integration opportunities, and market trends influencing product strategy and go-to-market execution

🎯 Requisitos

• 10+ years of experience, with at least 5 years focused on enterprise-scale B2B SaaS architecture or strategic pre-sales • Deep expertise in enterprise CRM platforms, APIs, system integrations, data architecture, and solution design • Executive presence with experience leading strategic technical discussions and workshops • Experience translating business objectives into scalable technical solutions • Strong understanding of enterprise security, privacy, and compliance frameworks • Experience designing or supporting AI-enabled solutions, including LLMs, NLP, predictive analytics, or intelligent automation • Proven ability to collaborate across Sales, Product, Engineering, Customer Success, and Professional Services • Excellent communication, consulting, and stakeholder management skills • Experience with Salesforce, Microsoft Dynamics, or similar CRM platforms • Experience with Relationship Intelligence, Revenue Intelligence, analytics, or data enrichment technologies • Experience supporting customers in Professional Services, Legal, Financial Services, Accounting, Consulting, or similar industries • Preference for candidates in Eastern or Central time zones

🏖️ Benefícios

• Occasional travel for customer meetings, workshops, industry events, and internal team engagements • Collaborative, customer-focused team environment • Opportunity to influence strategic customer outcomes • Opportunity to mentor technical talent • Opportunity to shape enterprise solution strategy • Opportunity to help define the future of AI-powered Relationship Intelligence

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