Senior Product Manager, Hyperscale/Data Center

🕒 Maio 20

🐊 Florida, Massachusetts, +1 estados a mais – Remoto

🐊 Florida – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $123.500 - $164.700 / ano

⏰ Tempo Integral

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Iron Mountain

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1951

🏢 Corporativo

☁️ SaaS

🔐 Segurança

Enterprise • SaaS • Security

A Iron Mountain é líder global em serviços de gestão da informação, oferecendo um amplo portfólio de soluções, como transformação digital, segurança de dados e de TI, gestão do ciclo de vida de ativos e armazenamento de registros. Com operações em mais de 60 países, a empresa atende a diversos setores, incluindo serviços financeiros, saúde, setor público e energia. Os serviços da Iron Mountain visam proteger, desbloquear e ampliar o valor das informações dos clientes, utilizando tecnologias avançadas como a sua InSight Digital Experience Platform para unificar dados físicos e digitais. A empresa também oferece soluções de armazenagem e logística, com forte foco em sustentabilidade e segurança.

Descrição

• Market & Customer Intelligence • Lead structured Voice of Customer programs across target segments — including direct customer interviews, win/loss analysis, advisory boards, and field feedback loops • Conduct rigorous market sizing, segmentation, and competitive analysis to inform strategy and investment decisions • Engage with industry analysts and participate in relevant forums to shape market narrative and gather forward-looking insight • Product Strategy & Roadmap • Own the end-to-end product roadmap for front-of-lifecycle DC infrastructure services • Define product vision grounded in market dynamics, competitive intelligence, and customer need across different segments and geos • Identify white space opportunities and build recommendations that drive differentiation, revenue growth, and operational scalability • Business Case & Investment Planning • Build robust business cases for new capabilities and investments, including market opportunity sizing, financial modeling, pricing strategy, and ROI projections • Define success metrics and KPIs for each capability area; establish clear go/no-go criteria and track performance post-launch • Partner with cross-functional teams to ensure plans are grounded in realistic growth targets, cost structures and margin levels • Stakeholder Alignment & Leadership Engagement • Develop and deliver compelling executive-level presentations to secure investment, alignment, and go-forward decisions from Leadership Teams • Drive cross-functional consensus across Technology/Engineering, Operations, Commercial and Finance — managing competing priorities and navigating organizational complexity • Maintain a clear, regularly updated product narrative that keeps stakeholders informed and engaged throughout the product lifecycle • Service/Technical Build & Go-to-Market • Partner with Sales, Marketing, and other GTM teams to develop positioning, packaging and pricing strategies for new capabilities • Partner with Technology/Engineering on software build-out • Partner with Operations on onsite / shop floor processes. Define service specifications, SLAs, and acceptance criteria in partnership with delivery stakeholders • Launch & Scale • Work across end-to-end teams (from Marketing to Billing) to ensure service capabilities are operationally ready to scale • Support enablement efforts • Support pipeline development through customer engagements, RFPs, and executive briefings; serve as a product SME in customer-facing conversations • Establish feedback mechanisms to continuously improve service quality and customer satisfaction measured through NPS scores • Track product performance against success metrics/KPIs set prior to launch

🎯 Requisitos

• 15+ years of Product Management experience, with a focus on enterprise data center infrastructure • Deep domain knowledge of the Data Center ecosystem — including Hyperscale cloud builders (AWS, Azure, GCP, Oracle, etc.), Neo Cloud / GPU cloud operators, Enterprise DC environments, and CoLo providers (Equinix, Digital Realty, etc.) • Hands-on familiarity with front-of-lifecycle workflows: hardware procurement and configuration, rack and stack, staging and integration, deployment logistics, and smart hands services • Demonstrated ability to develop and present business cases and strategic plans to senior leadership, and to achieve buy-in across complex, matrixed organizations • Strong analytical skills — comfortable building financial models, sizing markets, and synthesizing qualitative and quantitative data into clear recommendations • Excellent communication and storytelling skills; able to translate technical complexity into crisp, compelling narratives for executive and customer audiences • Experience engaging with industry analysts and customers as a product spokesperson • Bachelor's degree or equivalent experience is required, MBA preferred.