Senior Project Manager

🕒 Agosto 11

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $120.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

👻 Score fantasma 9%

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Irth Solutions

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1995

☁️ SaaS

⚡ Energia

📡 Telecomunicações

💰 Private Equity Round em 2015-07

SaaS • Energy • Telecommunications

A Irth Solutions é uma fornecedora líder de mercado de uma plataforma SaaS focada em melhorar a resiliência e reduzir o risco na gestão de infraestrutura crítica de rede. Suas soluções são confiáveis para empresas de energia, serviços públicos e telecomunicações nos EUA e Canadá, oferecendo capacidades em prevenção de danos, treinamento, inspeções de ativos, gestão de terras e gerenciamento de tickets 811. Ao alavancar inteligência de negócios, análises e dados geoespaciais, a Irth Solutions fornece uma consciência situacional abrangente para gerenciar e mitigar riscos proativamente na infraestrutura de rede. A aquisição da OneBridge Solutions aprimora suas ofertas de gestão de desempenho de ativos.

Descrição

• Lead and manage complex projects and programs supporting successful customer implementation, deployment, and adoption of Irth's software platform • Develop and manage project plans, timelines, deliverables, budgets, resources, and success metrics • Monitor project progress, identify risks and issues, and execute mitigation and resolution plans • Communicate project status, risks, dependencies, changes, and progress to customers and internal stakeholders • Serve as the primary liaison between Irth customers and internal teams • Manage customer expectations and relationships throughout the project lifecycle • Coordinate cross-functional resources and identify additional resources needed for implementation and customer issues • Manage changes to project scope, schedules, and costs using project management and change-control practices • Ensure deliverables, SOPs, internal processes, and client-facing documentation remain accurate and aligned with company objectives • Track project outcomes, ROI, and customer success metrics • Identify opportunities to improve project delivery, customer experience, and internal processes • Drive projects through successful completion and achievement of customer business outcomes

🎯 Requisitos

• 12+ years of experience managing customer-facing software implementation projects, preferably within Professional Services at a software or SaaS company • Experience partnering with external customers and cross-functional teams including Sales, Engineering, and Product Management • Excellent customer engagement, presentation, written, and verbal communication skills • Strong organizational, multitasking, and project prioritization abilities • Experience managing multiple projects, priorities, and resources simultaneously • Experience managing customer escalations at all organizational levels, including executive stakeholders • Strong understanding of project financials, including revenue, costs, budgets, profitability, and margins • Strong knowledge of project management methodologies, tools, and industry best practices • Experience developing, implementing, maintaining, and following repeatable project management processes and methodologies • Ability to identify risks, resolve issues, manage dependencies, and drive successful project outcomes • Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, Business, Project Management, or a related field, or equivalent professional experience • Preferred: experience in the Oil & Gas industry or broader Energy sector • Preferred: experience with contract locators or related field-service stakeholders • Preferred: experience managing complex Energy-sector stakeholder relationships • Preferred: familiarity with enterprise software implementations and platforms supporting field operations or infrastructure management

🏖️ Benefícios

• Competitive salary and comprehensive benefits • Medical, dental, and vision insurance options • 401(k) plan with company match • Flexible PTO policy plus company-paid holidays • Life insurance and pet insurance • Access to employee discounts and perks programs • A generous one-time work-from-home stipend • Team events and opportunities to connect, including monthly company lunches, volunteer outings, and quarterly gatherings • Complimentary snacks, beverages, and coffee at the Columbus, Ohio office for hybrid employees