Technical Consultant – Engineer

🕒 Março 18

🌵 Arizona – Remoto

🌵 Arizona – Remote

💵 $85.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

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Isos Technology

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2005

🏢 Corporativo

🤝 B2B

🤖 Inteligência Artificial

Enterprise • B2B • Artificial Intelligence

A Isos Technology é um Parceiro Solução Atlassian Platinum que ajuda organizações a otimizar o trabalho por meio de consultoria Atlassian, migrações para a nuvem, gestão de serviços de TI (Jira Service Management), estratégia e planejamento empresarial, e suporte gerenciado. Eles são especializados em migrar e otimizar produtos Atlassian (Jira, Confluence) para Cloud ou Data Center, integrando com plataformas como AWS, e fornecendo soluções personalizadas para a indústria, incluindo conformidade com Federal/DoD. A Isos oferece treinamento, administração contínua e serviços focados em IA para melhorar colaboração, segurança e eficiência operacional para clientes corporativos.

Descrição

• Serve as a subject matter expert on Atlassian tools, advising clients on products, related technologies, and Isos best practices, guidelines, and recommendations. • Provide advanced support for end-user activities, including Jira workflow scripting/automation, Confluence content authoring, and Bamboo build plan creation. • Understand client business requirements, integrations, and system architecture to recommend continuous improvements. • Design and build sustainable, enterprise-grade solutions that can be successfully transitioned to client teams. • Design and deploy highly available Atlassian environments (primarily Linux, occasionally Windows), including Jira, Confluence, Bitbucket, Bamboo, Crowd, and related tools. • Author and maintain best practices for both on-premises and cloud-based Atlassian environments. • Configure, maintain, and tune relational databases (PostgreSQL, MySQL, SQL Server, Oracle). • Integrate Atlassian tools with authentication and directory services (Active Directory/LDAP, Crowd, OAuth, SAML). • Work within complex networking environments and apply core enterprise networking concepts. • Utilize version control systems (Git, Subversion, Mercurial). • Write and maintain system administration scripts (Bash, Python). • Implement and enhance automation tooling to improve delivery efficiency. • Use automated security testing platforms to audit and secure applications. • Ensure deployments follow best practices for security, performance, and reliability. • Develop, document, and implement standardized processes and technical instructions. • Continuously refine delivery processes for efficiency and scalability. • Provide coaching, guidance, and mentorship to strengthen team capabilities. • Communicate effectively with clients across industries and technical skill levels. • Facilitate stakeholder discussions to identify needs, challenges, and opportunities. • Collaborate with clients to create strategic roadmaps demonstrating ongoing value. • Build strong client relationships and act as a trusted advisor. • Identify opportunities to expand services and increase client value. • Support clients in adopting best practices and evolving their Atlassian ecosystem over time.

🎯 Requisitos

• 5+ years experience and/or expert knowledge of working in a technical operational environment • Experience configuring and scripting for various operating systems with a strong focus on Linux and Windows • Proven ability to troubleshoot complex systems that include multiple components • Experience with configuring, and integrating with authentication / directory services like Active Directory (LDAP), Crowd, OAuth, and SAML • Experience supporting and working with relational databases, with a strong focus on MySQL and PostgreSQL • Experience with third-party and custom application installation, configuration, and/or support • Experience scripting using REST APIs • Ability to conduct yourself professionally and in accordance with Isos' values • Ability to effectively manage time and expectations with internal resources and clients • Ability to manage multiple clients and issues simultaneously • Ability to communicate effectively (both orally and in writing) for technical and business operations audiences • Ability to function on a highly collaborative team of fellow engineers as well as front end application admins

🏖️ Benefícios

• Employee benefits • Paid time off • 401(k) plan with employer contribution