Inside Sales Specialist

🕒 Julho 30

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⬇️ Vendas Internas

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JELD-WEN, Inc.

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1960

🏭 Manufatura

🏗️ Construção

💰 Post-IPO Secondary em 2021-03

Manufacturing • Construction • Sustainability

A JELD-WEN, Inc. é uma das principais empresas globais de design, fabricação e distribuição de portas e janelas de alto desempenho para interiores e exteriores, além de produtos de construção relacionados. Fundada em 1960 e com sede em Charlotte, N. C. , a empresa atende aos setores de construção nova, reparo e remodelação. Operando em 16 países e empregando aproximadamente 18. 000 pessoas, a JELD-WEN está comprometida em criar ambientes seguros e sustentáveis. A família de marcas inclui a JELD-WEN® a nível mundial e várias outras na América do Norte e Europa.

Descrição

• Proactively engage customers through outbound calls, emails, and follow up activities to generate, qualify, and advance sales opportunities. • Understand customer needs and recommend appropriate products, programs, and solutions. • Research, qualify, and pursue new leads while maintaining consistent engagement with existing customers. • Close sales, upsell products and services, and consistently achieve assigned sales targets. • Respond to customer inquiries by answering questions, providing additional information, and explaining product features and benefits. • Provide sales support, technical assistance, and guidance related to company products, services, and quoting systems. • Maintain accurate and up to date records of customer interactions, opportunities, and pipeline activity in CRM systems. • Monitor product, service, and competitive information to effectively position solutions. • Collaborate with internal partners (e.g., operations, customer experience, warranty, or facility teams) to resolve customer issues and ensure timely resolution. • Support a positive customer experience by maintaining professionalism, responsiveness, and composure in fast-paced or high-pressure situations. • Perform additional related duties as assigned.

🎯 Requisitos

• High school diploma or general education degree (GED) • Minimum of 4 years of total relevant experience, which may be a combination of window or door manufacturing, production and machining, inside or outside sales and/or customer service. • Strong written and verbal communication skills. • Ability to effectively present information one on‑ ‑one or in small groups. • Strong listening, problem solving‑, and sales skills. • Ability to work independently and collaboratively in a team environment. • Ability to manage stress and maintain composure in customer-facing‑ situations. • Proficiency with Microsoft Office and CRM tools (e.g., Salesforce). • Strong phone presence and outbound calling skills. • Ability to consistently achieve performance and sales targets. • Customer focused‑ mindset with commitment to delivering a positive experience.

🏖️ Benefícios

• medical & dental • generous leave policies • retirement program